- Lingkaran Syed Putra Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 58000

Working Location
Job Description
Requirements
Requirements
At least 5 years of Customer Support experience
Commercial mindset with experience in sales, warehousing and logistics
SQL or SAP knowledge is an advantage
Proactive, positive and willing to learn
Strong communication and interpersonal skills
Customer-oriented with good multitasking and prioritization skills
Good written and spoken English
Willing to travel occasionally within the region
Working Shift:
Monday - Friday
9am - 6pm (Flexi Hour)
Friday: 1 hour shorter working hours
Responsibilities
Key Responsibilities
Handle customer inquiries, complaints and requests
Prepare quotations and coordinate with global teams
Follow up on purchase orders, logistics and payment matters
Support spare parts sourcing, costing and negotiation
Build strong relationships with customers, suppliers and stakeholders
Work closely with the service team to ensure smooth operations
Manage warehouse activities and processes
Prepare monthly/yearly stock and sales reports
Coach and train junior Customer Support Executives when required
Benefits
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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