Ariston Services Hiring! Full Time Senior Manager, Technology Transition - Migration (GBS - GCC) in Federal Territory - Ricebowl

Key responsibilities

• Own the end-to-end relationship with technology leadership in each market in your portfolio.
• Run discovery in each market to establish what is delivered locally today, across permanent staff, contractors and vendor-delivered work.
• Build and maintain the scope register for each market through to formal sign-off, covering roles, capability, cost and delivery risk.
• Work with local and Group Finance on the cost baseline and the benefits case for each move.
• Identify capability the market needs and does not currently have, and shape how the capability centre provides it.
• Agree sequencing and timing with each market, balancing appetite against readiness.
• Assess service continuity risk for work carrying live production support, and judge when something is not ready to move.
• Work with the capability centre on transition design: knowledge transfer, shadowing, dual running and cutover.
• Support the people and change side of each move, working with local HR on timing and obligations.

Experience we are looking for

• 8+ years of experience in technology delivery, transition or operations.
• Hands-on transition and migration experience. You have personally moved technology work into a centralised or offshore delivery model and know what knowledge transfer, dual running and cutover involve in practice. Enough technical grounding to engage credibly with engineering and support teams.
• Experience in a global capability centre, global business services or shared services environment, whether building one out, migrating scope into one, or delivering from within one.
• Commercial literacy. You can build and defend a cost baseline, including vendor and contingent spend, and hold your own with Finance.
• Experience working across multiple countries with different levels of maturity, regulation and local capability.
• Senior stakeholder management, including where the stakeholder did not initially support the proposal.
• Comfort with incomplete information, since much of the early work is establishing facts not currently documented.