Building Maintenance Technician
Department : Building Management / Maintenance Department
Reports To : Building Manager / Property Manager / Maintenance Executive
Employment Type : Full-Time
POSITION SUMMARY
The Building Maintenance Technician is responsible for carrying out preventive, corrective, and emergency maintenance works to ensure the building, facilities, and common property remain safe, functional, clean, and in good working condition. The technician shall attend to residents' complaints, inspect building services, coordinate with contractors, and ensure compliance with safety regulations and the Strata Management Act 2013.
KEY RESPONSIBILITIES & JOB SCOPE
1. Preventive Maintenance
- Perform routine inspections of all common property and building facilities.
- Carry out scheduled preventive maintenance according to the maintenance schedule.
- Inspect and maintain:
- Electrical systems
- Lighting fixtures
- Water pumps
- Domestic water tanks
- Booster pumps
- Fire protection systems
- Generator sets
- Lift common areas (visual inspection)
- Swimming pool equipment (where applicable)
- Mechanical ventilation systems
- Exhaust fans
- Roof areas
- Drainage systems
- Car park facilities
- Access control systems
- CCTV systems
- Intercom systems
- Automatic barriers and gates
2. Corrective Maintenance
- Repair minor electrical faults.
- Repair plumbing leaks.
- Replace damaged switches, sockets, bulbs and lighting fixtures.
- Repair door closers, locks and hinges.
- Repair minor ceiling and wall defects.
- Repair common area furniture and fixtures.
- Clear minor drainage blockages.
- Repair damaged signages.
- Replace damaged floor or wall tiles (minor works).
- Carry out painting touch-up works.
3. Emergency Maintenance
Attend immediately to emergency situations including:
- Power failures
- Water supply interruption
- Pipe burst
- Lift breakdown (coordinate with lift contractor)
- Fire alarm activation
- Flooding
- Roof leakage
- Sewage overflow
- Electrical short circuit
- Building safety hazards
Immediately report major incidents to the Building Manager.
4. Daily Building Inspection
Conduct daily inspections on:
- Lift lobbies
- Corridors
- Staircases
- Car parks
- Pump rooms
- Electrical switch rooms
- Genset room
- Roof top
- Guard house
- Refuse chamber
- Landscape areas
- Swimming pool
- Gymnasium
- Surau
- Multipurpose hall
- Children's playground
Record all findings in the Maintenance Log Book.
5. Residents' Complaints
- Attend maintenance complaints promptly.
- Record all complaints.
- Diagnose maintenance issues.
- Resolve minor complaints immediately.
- Escalate major defects to the Building Manager.
- Update residents regarding work progress.
6. Contractor Coordination
- Supervise contractors working within the building.
- Verify work completed according to specifications.
- Ensure contractors comply with safety procedures.
- Report unsatisfactory workmanship.
- Monitor service contractors including:
- Lift contractor
- Fire system contractor
- Electrical contractor
- Plumbing contractor
- Cleaning contractor
- Landscaping contractor
- Pest control contractor
- Swimming pool contractor
7. Safety Responsibilities
Ensure:
- Fire exits remain unobstructed.
- Emergency lights function properly.
- Fire extinguishers are accessible.
- Safety signage is visible.
- Electrical rooms remain secure.
- Hazardous conditions are reported immediately.
- Safe work practices are followed at all times.
8. Inventory & Store Management
- Maintain maintenance tools.
- Record spare parts usage.
- Monitor stock levels.
- Request replenishment of maintenance materials.
- Ensure proper storage of equipment.
9. Documentation
Maintain accurate records including:
- Daily maintenance checklist
- Preventive maintenance schedule
- Breakdown reports
- Repair records
- Contractor service reports
- Incident reports
- Asset maintenance records
- Equipment servicing history
10. Compliance
Ensure compliance with:
- Strata Management Act 2013
- Occupational Safety and Health requirements
- Fire safety regulations
- Building by-laws
- Company Standard Operating Procedures (SOPs)
DAILY DUTIES
- Inspect common property.
- Check all building services.
- Attend maintenance requests.
- Carry out repairs.
- Monitor contractors.
- Record maintenance activities.
- Maintain cleanliness of maintenance rooms.
- Respond to emergencies.
- Assist during inspections by authorities.
- Support AGM or resident events where required.
REQUIRED SKILLS
- Basic electrical knowledge
- Basic plumbing skills
- Mechanical repair skills
- Building maintenance knowledge
- Problem-solving ability
- Time management
- Good communication skills
- Ability to work independently
- Teamwork
- Customer service skills
QUALIFICATIONS
- SPM or equivalent (minimum).
- Certificate or Diploma in Electrical, Mechanical, Building Maintenance or related field is an advantage.
- At least 1–2 years' experience in property or facilities maintenance is preferred.
- Knowledge of condominium or strata management is an added advantage.
- Possession of a valid driving licence is an advantage.
KEY PERFORMANCE INDICATORS (KPIs)
- Preventive maintenance completed on schedule.
- Response time to maintenance complaints.
- Average repair completion time.
- Number of recurring maintenance issues.
- Resident satisfaction with maintenance services.
- Compliance with safety requirements.
- Accuracy of maintenance records.
- Downtime of critical building systems.
- Proper care and control of tools and spare parts.
- Attendance, punctuality and teamwork.
WORKING HOURS
- Normal working hours as determined by Management.
- Required to work weekends, public holidays or after office hours when necessary.
- Required to be on-call for emergency maintenance as scheduled.
OTHER DUTIES
The Building Maintenance Technician shall perform any other duties assigned by the Building Manager, Property Manager or Joint Management Body (JMB)/Management Corporation (MC), provided such duties are related to the operation, maintenance and management of the building.
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Opportunities for promotion
Work Location: In person