AIA Malaysia Hiring! Full Time PD Digital Transformation, Consultant in Federal Territory - Ricebowl

Roles and Responsibilities:

• Assist in promoting overall EODB with technology and digital solution for Banca end to end sales systems and processes. This entails understanding interaction of processes and systems across AIA and Bank Partners
• Assist in driving and executing the end-to-end solution delivery which includes amongst other things –
• Gap identification and solution recommendation aligned to business needs and benefits (Strategy/consultant role). This usually involves either one or all of - conducting workshops, ghosting end users, interviews and use of traditional data analytics.
• UR writing (BA Role) - expertise in gathering, analyzing, documenting and managing business requirements with multiple stakeholders.
• Work closely with UI/UX team to ensure high usability. Knowledge of UI/UX concepts is required
• Work closely with IT to finalize System architecture and development strategy
• Project/program management to ensure execution on time
• Execute UAT to ensure quality delivery to end user
• Prepare FAQ and other documentation and conduct TTT sessions to familiarize end user with systems delivered
• Drive post project delivery adoption with the intent of improving specific KPI’s
• Assist in ensuring efficient and effective support to Banca and related units with all aspects of technology.
• Work with hands-on approach to ensure various business needs and related technology support are met and aligned with overall objective of meeting goals of Banca strategy.
• Lead and execute IT strategies aligned with organizational goals, developing and implementing technology roadmaps to support business growth and innovation.
• Serve as the main point of contact for external business partners, managing relationships with vendors, service providers, and clients to ensure alignment with organizational objectives and service-level agreements (SLAs).
• Collaborate with cross-functional teams to integrate IT solutions into broader business processes, enhancing operational efficiency.

Minimum Job Requirements:

• Education - Bachelor’s degree in Information Technology, Computer Science or a related field.
• Experience - Minimum of 10 years of experience in IT, digital transformation, or related roles. Proven experience working with Agile methodologies.
• Skills and Competencies
• Strong analytical and project management skills.
• Problem solving ability and good business judgement – knowing when to escalate, who to keep informed to identify next steps/resolution
• Demonstrated ability to work independently with minimal supervision.
• Strong communication and stakeholder management skills.
• Effective time management and ability to adhere to deadlines is required.
• Excellence verbal and written communication skills, displaying professionalism at all times.
• Experience working in business process and re-engineering including simplification, digitalization and automation implementation.
• Delivered project using methodologies such as Agile and Waterfall.
• Proficiency in digital technologies and tools. Knowledge in programming skills would be an added advantage.