Circle Plus Sdn. Bhd. Hiring! Full Time Guest Services Associate in WP Kuala Lumpur, Earn up to MYR 4,000 - Ricebowl

Greet and welcome visitors in a professional and friendly manner, providing a positive first impression of the club.

Manage the reception desk efficiently, handling incoming and outgoing calls, emails, and mail.

Assist members and guests with inquiries, providing information about club services, facilities, and events.

Maintain a tidy and organized reception area, ensuring all materials are readily available.

Coordinate with various departments to ensure smooth operations and timely delivery of services to members.

Handle appointment scheduling and manage the booking system for facilities like KTV lounges and spa services.

Maintain visitor logs and ensure adherence to club security protocols.

Provide administrative support as needed, including photocopying, scanning, and data entry.

Demonstrate excellent customer service skills, anticipating member needs and resolving issues promptly and effectively.

Exhibit strong organizational skills to manage multiple tasks simultaneously in a fast-paced environment.

Showcase reliability and professionalism at all times, upholding the club's standards of discretion and refinement.

Proficiency in both English and Mandarin to effectively communicate with a diverse membership base.

Speak english

Only malaysian

Greet and welcome guests in a warm and professional manner upon arrival, providing a positive first impression of the club.

Manage the main reception desk, ensuring it is tidy, organized, and equipped with necessary supplies.

Answer incoming phone calls, direct them to the appropriate personnel, and take messages accurately.

Handle incoming and outgoing mail and deliveries, sorting and distributing them promptly.

Assist with visitor management, including registration, providing necessary information, and ensuring security protocols are followed.

Maintain a visitor log and issue visitor passes as required.

Provide general administrative support to the team, such as data entry, filing, and photocopying.

Assist with booking meeting rooms and coordinating schedules for internal and external appointments.

Respond to guest inquiries politely and efficiently, offering assistance and information about club services.

Handle basic troubleshooting for office equipment and escalate issues to the relevant department when necessary.

Maintain a high level of professionalism and discretion at all times, reflecting the club's exclusive nature.

Support the smooth operation of the front office by performing other duties as assigned.