About Us
CHAO YUAN is a TEWOCHEW fine dining restaurant known for teowchew style cuisine celebrated wine program, and warm, polished service. We welcome guests for intimate dinners, milestone celebrations, and corporate occasions, and we’re looking for a Sales Manager to grow our private dining, events, and corporate business.
The Role
As Sales Manager, you will drive revenue beyond our à la carte dining room. You’ll own the full sales cycle for private dining, buyouts, corporate accounts, and group bookings, from first inquiry through to a flawless event. You’ll work closely with our chef, sommelier, and front-of-house team to turn guests’ ideas into memorable experiences.
Key Responsibilities
Develop and execute a sales strategy to grow revenue from private dining, events, corporate accounts, and group reservations
Generate and follow up on leads through networking, outreach, and partnerships with hotels, concierges, event planners, and corporate clients
Conduct site visits and tastings, and present tailored proposals and menus to prospective clients
Negotiate contracts, deposits, and minimum spends in line with company policy
Coordinate with the kitchen, service, and beverage teams to ensure flawless event execution
Be present at key events to welcome clients and ensure their expectations are exceeded
Build and maintain lasting relationships with VIP guests, repeat clients, and corporate partners
Track sales performance, forecast revenue, and report on pipeline, conversion rates, and targets
Work with marketing on promotions, seasonal offerings, and the restaurant’s digital presence
Maintain accurate records in our CRM and reservation system
What We’re Looking For
5 years of sales, events, or business development experience in fine dining, luxury hospitality, or hotels
A proven record of meeting or exceeding revenue targets
Excellent communication, presentation, and negotiation skills
A polished, professional presence and genuine passion for food, wine, and hospitality
Strong organizational skills and attention to detail, with the ability to manage multiple clients and events at once
Working knowledge of CRM and reservation platforms
Flexibility to work evenings, weekends, and holidays as events require
Fluency in Mandarin and English