Topmix Resources Hiring! Full Time Customer Service Coordinator in Johor, Earn up to MYR 3,500 - Ricebowl

SUMMARY

You will be responsible for monitor and arranging of logistic matter, handling customer complaint and maintain good relationship with our customers & coworkers.

Responsibilities/Tanggungjawab :

• Handle incoming customer inquiries professionally and efficiently.

• Provide accurate and timely information on products, pricing, stock availability, and order status.

• Process customer quotations, sales orders, and ensure all documentation is complete.

• Prepare and issue Delivery Orders (DO) and Invoices accurately.

• Coordinate closely with the Sales Team to follow up on orders, delivery schedules, and customer requirements.

• Manage and process Purchase Orders (PO) from branches and ensure correct stock allocation.

• Track order progress and proactively update customers on delivery or product readiness.

• Coordinate with warehouse/logistics for stock movement, packing, and delivery arrangement.

• Maintain proper filing and record-keeping for all sales and customer documents.

• Assist in resolving customer complaints professionally and promptly.

Qualification:

• Diploma/Certificate in Business Administration, Sales, Marketing, or related field.

• At least 1–2 years of experience in customer service, sales coordination, or order processing (preferred).

• Strong communication and interpersonal skills to handle customers and internal coordination.

• Proficient in MS Office (Excel, Word) and comfortable using sales or ERP systems.

• Detail-oriented, organized, and able to handle multiple tasks with tight timelines.

• Problem-solving skills and ability to respond to customer issues professionally.

• Positive attitude, proactive, and able to work independently with minimal supervision.

REWARDS

How will this career opportunity benefit you?

• Career development to be a function leader.
• Develop customer service skills to interact with clients and customers.
• Develop practical knowledge for housing renovation industry.

OTHER BENEFITS OFFERED

• Medical and miscellaneous allowances
• Training & Education Assistant Program
• Special Leave & Gifts

Pay: RM2,700.00 - RM3,500.00 per month

Benefits:

• Additional leave
• Free parking
• Maternity leave
• Opportunities for promotion

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Language:

• Mandarin (Preferred)

Work Location: In person