The role will own the end-to-end delivery of deployment activities across assigned markets, covering requirements gathering, Fit-to-Template workshops, testing, training, cutover, go-live, hypercare, and transition to run support.
Key Responsibilities:
Early Deployment
Lead functional onboarding and regional workshops to gather and validate local business requirements.
Plan and facilitate workshops, document outcomes, and conduct regular stakeholder sessions.
Coordinate Fit-to-Template workshop planning and document key deployment activities.
Ensure a smooth handover from early deployment activities to the core deployment team.
Core Deployment
Lead Fit-to-Template workshops and document outcomes and local business requirements.
Oversee test system configuration and support test strategy and execution, including dry runs and deployment testing.
Ensure key-user and end-user training activities are properly planned and delivered.
Drive cutover, go-live, and hypercare activities and coordinate handover to the run support team.
Serve as the key point of contact for deployment leads, test managers, PMO, Business Analysts, and other stakeholders.
Provide milestone reporting, proactively manage risks and issues, and ensure deployment activities remain on track.
Coordinate deployment activities across multiple countries and time zones.
Required Skills & Experience:
Proven experience leading ERP deployments, ideally involving SAP S/4HANA, across multiple countries, markets, or business units.
Strong experience across the end-to-end deployment lifecycle, including requirements gathering, scoping, workshop facilitation, testing, training, cutover, go-live, and hypercare.
Solid understanding of Fit-Gap/Fit-to-Template methodologies and template-based SAP rollouts.
Strong planning, risk management, reporting, and delivery management skills.
Ability to manage multiple workstreams, stakeholders, and Business Analysts in parallel.
Excellent stakeholder management skills, including experience working with senior business and program stakeholders.
Experience within life sciences, healthcare, pharmaceuticals, or other regulated industries is an advantage.
Comfortable working across multiple time zones and culturally diverse teams.
Fluent English communication skills; additional language capabilities are an advantage.