Your Mission
This position is responsible for planning, coordinating, and leading quality assurance and control processes to ensure all materials and products meet internal and external quality standards. As a Senior Quality Assurance & Control Engineer, you will prevent quality problems, efficiently respond to quality claims, and contribute to customer satisfaction and product competitiveness.
What To Expect
[Quality Control]
- Devise and direct quality control plans for automotive products using ICT technology.
- Monitor the outgoing conformity rate of PDI and lead prompt improvements for major issues.
- Monitor quality objectives for new car development (T/LP2/M).
- Collect issues from each pilot process and share improvement plans.
- Devise a tools and torque management outsourcing plan and manage service providers through regular contracts on an ongoing basis.
- Devise and direct quality control plans using HIVIS result data.
- Develop and maintain quality items specified for EV batteries.
- Devise and direct quality control plans for battery cells and modules.
[Quality Assurance]
- Resolve customer complaints and field claims.
- Discuss issues in the manufacturing process and the field during weekly and monthly meetings.
- Audit inline processes and manufacturing quality.
- Analyze faulty parts and issues in the inline process.
- Organize and run a committee to resolve customer and dealer complaints.
- Organize and run task force teams to resolve chronic problems.
- Monitor claims and resolve quality issues to secure initial quality after the release of new models.
What You'll Bring
- Bachelor's degree in Quality Management, Engineering, or an equivalent discipline
- 5-10 years of experience in Quality Control/Quality Assurance Engineering (automotive industry preferred)
- Knowledge of quality systems, inspection processes, and/or production processes in an automotive factory
- Advanced knowledge of and demonstrated experience in Statistical Process Control (SPC)
- Strong ability to communicate and collaborate effectively with other departments.
- Proficiency in MS Office and quality management tools with solid SPC fundamentals
- Meticulous attention to detail in quality assurance and manufacturing processes