Kuubiik Hiring! Full Time Sales Manager (Pharmacy-Healthcare) in Selangor - Ricebowl

Company Description

kuubiik is a global consulting company headquartered in Singapore, offering outsourcing and project-based solutions across all business functions in over 150 countries. With a diverse team spanning Asia, Europe, and the Americas, kuubiik has earned the trust of renowned brands like Google, TikTok, HP, and TELUS. Focused on flexibility, kuubiik offers hourly or full-time outsourcing services tailored to meet client needs. The company emphasizes collaboration and innovation, delivering customized solutions at competitive rates.

Role Overview:

• Employment: Full-Time
• Type: 1-year contract under Kuubiik
• Client Industry: Healthcare
• Working Hours: Monday - Friday l 9:00 AM - 5:00 PM SGT
• Monthly Basic Salary: RM 5,000 - 7,000 / Month
• Benefit: Commission
• Location: Onsite - Metropolitan Square, Petaling Jaya

Key Responsibilities:

Strategic Leadership and Team Coaching

• Motivate and manage a team of sales reps across Malaysia to consistently achieve and exceed monthly sales targets and distribution KPIs.

• Conduct regular joint field visits (3–4 days/week) to coach reps on sales pitching, objection handling, route planning, and call productivity.

• Establish clear account targets, call-cycle standards, and daily KPI tracking.

• Lead, coach, and mentor the sales team, fostering their professional growth and enhancing their performance.

Sales Performance Management

• Develop and implement short- and long-term strategic sales plans to achieve company sales revenue targets.

• Monitor and evaluate the sales performance of the team, ensuring individual and team targets are consistently met.

• Conduct structured weekly/monthly reviews to evaluate performance, address gaps, and provide feedback for improvement.

• Manage and monitor progress of sales activities, including market hygiene versus client budget and store call cycles.

• Analyze sales trends, lost sales data, competitor trade schemes, and pricing strategies to make agile, data-driven trade adjustments.

• Provide accurate monthly sales and stock forecasting to support inventory and supply chain planning.

Channel & Commercial Strategy (Independent Pharmacies)

• Develop and execute trade promotions, bulk-purchase deals, listing schemes, and seasonal push programs designed to maximize trade load-in and retailer margin satisfaction.

• Oversee sell-in strategies while driving sell-out through counter-top placement, point-of-sale marketing (POSM), window displays, and pharmacist/clinic-assistant education.

• Expand numerical and weighted distribution by securing new independent pharmacy accounts, buying groups, and regional chains.

• Identify product gaps and improvement opportunities based on lost sales data, customer feedback, and market trends to implement customized solutions.

Account & Trade Operations Management

• Build and maintain direct commercial relationships with top-tier independent pharmacy owners, key decision-makers, buying alliances, and stakeholders across Malaysia to ensure exceptional customer satisfaction.

• Lead commercial negotiations, assist in deal closing, resolve customer issues promptly, and recommend preventive actions to minimize future incidents.

• Monitor customer credit terms, payment health, and stock rotation to minimize bad debts and product returns/expiries.

• Partner closely with supply chain and distribution partners to ensure smooth order processing, stock fulfilment and trade billing.

Operations & Compliance

• Maintain an updated customer database and accurately log sales activities in the CRM.

• Monitor customer inventory levels and coordinate with internal stakeholders to ensure product availability.

• Submit timely expense claims, call reports, sales reports, and other required documentation.

• Conduct all sales and promotional activities in strict compliance with Malaysian healthcare regulatory requirements and company policies.

JOB REQUIREMENTS

• Bachelor’s Degree in Business, Marketing, Pharmacy, Life Sciences, or equivalent.

• Minimum 6–8 years of FMCG / Pharmaceutical / OTC healthcare sales experience, with at least 3 years in a team lead or managerial capacity.

• Strong, proven track record working directly with the Independent Pharmacy trade in Malaysia. Core Competencies & Skills

• Expert understanding of trade margins, bonus structures, retail deal mechanics, and sell-in/sell- out dynamics.

• Hands-on coach who leads from the front, comfortable spending significant time in the field with reps.

• Outstanding deal-closing, communication, negotiation, and relationship-building skills with local business owners and key trade partners.

• Analytical skills and business acumen to interpret sales data, conduct territory analysis, and make strategic decisions.

• Proficient in route planning, MS Excel, CRM systems, and sales tools for planning and reporting purposes.

• Ability to work, travel independently, and adapt to dynamic environments.

Mobility & Languages

• Fluent in written and spoken English and Bahasa Malaysia; proficiency in Mandarin and/or local dialects is a major asset for building rapport with independent pharmacy owners.

• Must possess a valid driving license, own car, and willingness to travel outstation across Malaysia as required for field coaching and account management.