Radii Global Hiring! Full Time Branch Manager (Beauty and Wellness) in Selangor - Ricebowl

Location: Bandar Kinrara, Puchong

Employment Type: Full-time, Permanent

Remuneration: Competitive basic salary + attractive commission & performance incentives

We are looking for an experienced Branch Manager with a strong background in the beauty, aesthetic, or wellness industry to lead branch operations, drive revenue, and develop a high-performing team.

The ideal candidate has a proven track record in high-value sales, client acquisition, team leadership, and branch performance, with the ability to contribute to business growth from day one.

Key Responsibilities

Sales & Business Growth

• Drive individual and branch sales performance and achieve agreed revenue targets.
• Convert new enquiries and existing clients into long-term customers.
• Conduct client consultations and recommend suitable treatments and packages.
• Drive package upgrades, renewals, and repeat visits.
• Utilize existing industry contacts and client networks to support new business development.

Team Leadership

• Lead, coach, and motivate skin consultants, beauticians, and front-desk team members.
• Set sales KPIs and monitor individual and overall branch performance.
• Train the team on consultation, customer engagement, product knowledge, and sales techniques.
• Build a positive, target-driven, and customer-focused team environment.

Branch Operations

• Oversee daily branch operations and ensure smooth customer flow.
• Maintain high standards of service quality and outlet presentation.
• Monitor customer retention, follow-ups, and service recovery.
• Work with management to implement local promotions and business development initiatives.

Skills & Requirements

• Minimum 5 years of relevant experience in the beauty, aesthetic clinic, or wellness industry.
• At least 2–3 years of experience in a supervisory, leadership, or branch management position.
• Strong track record in beauty/aesthetic sales and high-ticket package closing.
• Demonstrated experience achieving strong monthly sales results.
• Established client relationships or a proven ability to generate and convert new leads.
• Strong understanding of beauty/aesthetic consultations, treatment packages, upselling, and client retention.
• Excellent leadership, communication, negotiation, and problem-solving skills.
• Good command of English and Bahasa Malaysia.
• Mandarin language skills are an added advantage for communicating with a broader customer base.
• Candidates with strong relevant industry experience are encouraged to apply, with compensation discussed based on experience and track record.

What We Offer

• Competitive basic salary structure.
• Attractive individual and branch performance incentives.
• Commission opportunities based on sales performance.
• Career progression opportunities as the business expands.
• Product and treatment training.
• Staff treatment and product privileges.
• Opportunity to take ownership of branch sales and operational performance.