Zok Resources Sdn. Bhd. Hiring! Full Time Food & Beverage Crew in Johor, Earn up to MYR 3,000 - Ricebowl

Must possess a Secondary School Certificate (SPM) or equivalent qualification.

Malaysian Only

Minimum of 1-2 years of proven experience in a food and beverage service role.

Proficiency in customer service, with a friendly and approachable demeanor.

Experience in food preparation and handling, adhering to strict hygiene and safety standards.

Skilled in cashiering and operating Point of Sale (POS) systems accurately.

Ability to manage inventory effectively, including stock monitoring and ordering.

Strong teamwork and communication skills, able to collaborate effectively with colleagues.

Fluent in English and Mandarin, both spoken and written, to cater to a diverse customer base.

Willingness to work full-time hours in an on-site capacity in Tebrau, Johor, or One Utama, Selangor, Malaysia.

Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.

Greet customers warmly and assist them with menu selections, providing detailed descriptions of dishes and daily specials.

Take customer orders accurately, ensuring all special requests and dietary restrictions are noted and communicated to the kitchen staff.

Prepare and serve food and beverages according to established recipes and quality standards, maintaining a high level of presentation.

Operate the Point of Sale (POS) system efficiently for order entry, payment processing, and accurate cash handling.

Manage inventory levels for food and beverage items, assisting with stock counts, receiving deliveries, and reporting any discrepancies.

Maintain a clean and organized work environment, including dining areas, service counters, and kitchen stations, adhering to all health and safety regulations.

Collaborate effectively with team members to ensure smooth service flow, especially during peak hours, and assist colleagues as needed.

Handle customer inquiries and resolve complaints promptly and professionally, escalating issues to management when necessary to ensure customer satisfaction.