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RHB Banking Group Hiring! Full Time Personal Banker - Bancassurance in Federal Territory - Ricebowl

Personal Banker - Bancassurance

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Job Summary**

The Personal Banker - Bancassurance is responsible for building and maintaining strong customer relationships, identifying financial needs, and cross-selling bancassurance products to achieve sales targets and enhance customer value.

Job Responsibilities**

  • Proactively engage with existing and potential customers to identify their financial needs and provide suitable bancassurance product solutions (e.g., life insurance, general insurance, unit trusts).
  • Achieve individual and team sales targets for bancassurance products, ensuring compliance with all regulatory requirements and internal policies.
  • Conduct financial needs analysis and provide professional advice to customers on wealth management, protection, and investment products.
  • Build and maintain a robust customer portfolio, ensuring high levels of customer satisfaction and retention.
  • Process bancassurance product applications accurately and efficiently, adhering to established service level agreements.
  • Collaborate with other bank departments to leverage cross-selling opportunities and provide holistic financial solutions to customers.
  • Stay updated on market trends, product knowledge, and regulatory changes within the bancassurance industry.
  • Handle customer inquiries, complaints, and service requests related to bancassurance products in a timely and professional manner.
  • Participate in training programs and workshops to enhance product knowledge and sales skills.

Job Qualifications**

  • Bachelor's Degree in Business, Finance, Marketing, or a related field.
  • Minimum of 2 years of experience in sales, preferably in banking, insurance, or financial services.
  • Possession of relevant insurance licenses (e.g., PCE, CEILI, TBE) is mandatory.
  • Proven track record of achieving sales targets.
  • Strong interpersonal and communication skills, with the ability to build rapport with diverse customer segments.
  • Excellent negotiation and presentation skills.
  • Customer-centric mindset with a passion for helping clients achieve their financial goals.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in Microsoft Office Suite.

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