- Hong Kong Hong Kong
HUNDSUN AYERS TECHNOLOGIES LIMITED Hiring! Full Time System and Network Engineer - Support in Hong Kong - Ricebowl
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Job Description
Responsibilities
Responsibilities:
- Responsible for the daily maintenance, monitoring, and administration of the company's system and network infrastructure (servers, routers, switches, firewalls, VPNs, etc.).
- Provide system and network technical support to internal staff or clients, handling technical issues received via instant messaging, email, and phone.
- Perform system deployment, hardware/software upgrades, security patch updates, and regular data backups.
- Continuously monitor network performance and system stability; swiftly identify and troubleshoot network failures and system anomalies.
- Collaborate with development teams and third-party vendors to drive system architecture optimization and new project deployments.
- Draft and update system/network architecture documentation, setup guides, and Standard Operating Procedures (SOPs).
- Undertake ad-hoc technical support and maintenance tasks as assigned by the supervisor.
- Higher Diploma or above in Computer Science, Information Technology, Network Engineering, or a related discipline.
- Minimum 2 years of relevant experience in system/network administration or technical support.
- Familiar with Linux (e.g., RHEL, Ubuntu, CentOS) and Windows Server operating systems.
- Proficient in TCP/IP, DNS, DHCP, VLAN, VPN, firewalls, routing, and switching technologies; holding professional certifications such as CCNA is preferred.
- Excellent logical analysis and troubleshooting skills, capable of working under pressure with a strong sense of responsibility.
- Good interpersonal and communication skills, with the ability to work independently as well as collaboratively in a team.
- Fluent in written and spoken English, Mandarin, and Cantonese.
- Candidates with less experience will be considered for the position of Assistant Engineer / Support Specialist.
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