Responsibilities
Manage day to day front and back-of house restaurant operations
Assist the Manager to streamline the daily operations
Hiring and onboarding new staffs
Train and manage new staffs, schedule staff shifts
Ability to resolve conflicts calmly
Appraising staff performance
Ensuring hospitality and customer satisfaction
Ability to professionally address customer complaints.
Managing inventory for authentic indian spice mixes and other ingredients
Work closely with the kitchen team to ensure authenticity of the food
Able to help out on the kitchen line during emergency.
Controlling operational costs and identifying ways to cut waste.
Maintaining safety and food quality standards
Requirements
Proven track record in the similar position in the F&B industry.
Good knowledge of variety of indian cuisines, especially Chettinad non-veg varieties.
Cooking experience is an additional advantage
Courtesy and tact in dealing with customers and co-workers
Ability to multitask and prioritize tasks effectively
Available to work flexible hours, weekends and Public holidays.
IT and accounting knowledge is a plus.