Agensi Pekerjaan Asia Recruit Hiring! Full Time Technical Support Specialist in WP Kuala Lumpur, Earn up to MYR 4,700 - Ricebowl

• Diploma or Degree in Computer Science, Engineering or a related field.

• Proficient in English, Mandarin and Bahasa Malaysia.

• Working Day : Mon - Sun (5 Days)
  Working Time: 24/7 Operation (9 hour per shift)

• Good understanding of electronic devices, particularly mobile phones, tablets, laptops and smart wearables, with strong troubleshooting skills.

• Prior experience in handling mobile devices, computers or related technical fields will be an added advantage.
  

Job Responsibilities

• Technical Support: Assist customers in troubleshooting and resolving issues related to electronic products, including laptops, smartwatches, earbuds, speakers, TVs and mobile devices.

• Product Consultation: Handle customer inquiries, provide product comparisons and recommendations, and explain product features and benefits to help customers make informed purchasing decisions.

• Multichannel Customer Service: Provide customer support through various channels, including live chat, phone calls and email, ensuring a positive customer experience.

• Annual Leave
• Medical Insurance
• Allowance Provided
• EPF
• SOCSO
• EIS
• Training Provided
• Overtime Pay
• 5 Working Days
• Medical and Hospitalisation Leave
• Annual Bonus
• Performance Bonus
• Company Trip