Antom Hiring! Full Time Senior Data Analyst, Payment Optimization in - Ricebowl

About Antom

Antom is Ant International's merchant payment and digitalization platform, serving businesses of every size in sectors from e-commerce and digital entertainment to travel, retail and ride hailing. Through a single integration, merchants can offer 300+ payment methods across 200+ countries and regions, including digital wallets, cards, online banking, mobile banking apps and bank transfers. Its optimization products include Antom Payment Orchestration, whose smart routing prioritizes payment success rates by default.

Job description

You'll be responsible for the performance of the alternative payment methods (APMs) Antom offers merchants, from digital wallets to online banking and bank transfers. It combines hands-on analysis of APM success rates with the cross-functional work needed to improve them across markets.

Performance monitoring and analysis

• Monitor APM transaction data and track success rates and related indicators across payment methods and markets.
• Analyze fluctuations in performance and trace them to their root causes, working with product and technology teams where needed.
• Use dashboards, reporting and alerts to detect issues early, and prepare clear insights for internal stakeholders.

Optimization and delivery

• Work with the acquiring business to understand its needs and identify where payment channel performance can improve.
• Partner with BD, risk, product and technology teams to raise APM payment success rates for Antom's merchants.
• Find ways to reduce friction in the payment journey, and drive optimization initiatives through to implementation.

Market insight

• Follow trends in the acquiring industry and the APM landscape, including the capabilities of payment method providers.
• Use your understanding of how consumers pay in each market to identify optimization and profit growth opportunities and shape regional payment solutions.

Requirements

• Bachelor's degree or above.
• 5+ years of experience in operations roles, ideally in cross-border or domestic acquiring and payment operations.
• Strong data analysis and data mining skills, with a track record of using data to solve problems and deliver results.
• A meticulous, structured approach to analysis, with clear logical thinking and keen insight.
• Strong communication skills and the ability to move initiatives forward with BD, risk, product and technology teams.
• A strong sense of ownership and initiative, the habit of reflecting on your own work, and the ability to perform well under pressure.
• Requires fluency in English and proficiency in Mandarin, as the role involves collaborating with internal and external stakeholders in Mandarin.

Preferred

• Hands-on experience with APMs such as digital wallets, online banking or bank transfers.
• Proficiency in SQL, plus Python and a data visualization tool such as Tableau or Looker.
• Experience designing A/B tests and applying hypothesis testing.
• Working knowledge of online payment flows, including settlement, payment notifications and API integrations, and experience working with engineering teams on them.