CTE Group Hiring! Full Time Air Freight Executive in Selangor - Ricebowl

Company Description

CTE Group provides personalized logistics services tailored to each customer’s import and export needs. The company treats customers as partners, offering advice and proposals to streamline and strengthen their supply chains. CTE Group focuses on improving logistics processes to offer options that are time-efficient, cost-effective, and operationally practical. By prioritizing risk reduction and efficiency, the organization aims to support sustainable business growth for its partners.

Role Description

We are looking for an experienced and detail-oriented Air Freight Executive to join our International Air Freight Division. The successful candidate will be responsible for coordinating air freight shipments, handling documentation, communicating with customers and overseas agents, and ensuring shipments are processed and delivered smoothly.

Key Responsibilities

• Handle day-to-day import and export air freight shipments.
• Coordinate shipment bookings with airlines, overseas agents and customers.
• Prepare and check shipping and freight forwarding documentation.
• Coordinate shipment schedules, cargo collection and delivery arrangements.
• Follow up on shipment status and provide timely updates to customers.
• Prepare quotations and handle freight-related enquiries when required.
• Coordinate with airlines, agents, transporters, warehouse and internal operations teams.
• Ensure accurate and timely submission of shipping documents.
• Monitor shipment progress and resolve operational issues.
• Handle customer enquiries and provide professional customer service.
• Maintain proper records and update shipment information in the system.
• Perform other duties related to air freight operations as assigned.

Requirements

• Minimum 2–3 years of relevant experience in air freight / freight forwarding / logistics.
• Good understanding of international air freight import and export processes.
• Experience in shipment coordination, documentation and customer service.
• Good communication and problem-solving skills.
• Able to speak and write Mandarin to communicate with Mandarin-speaking customers and business partners.
• Good command of English, both written and spoken.
• Computer literate and able to work with logistics systems.
• Detail-oriented, organised and able to work under deadlines.
• Able to work independently and as part of a team.
• Candidates with experience in international freight forwarding are encouraged to apply.