- Platform Path Bukit Mertajam Pulau Pinang Malaysia
Working Location
Job Description
Responsibilities
What You’ll Do:
1. Discovery & Country Requirements
• Participate in country discovery workshops, process walkthroughs, and design discussions.
• Demonstrate and explain current-state AP processes, controls, approval of workflows, exception handling, and operational practices.
• Identify country-specific legal, tax, regulatory, compliance, language, and operational requirements.
• Validate that local requirements are correctly understood and documented.
• Assess operational impacts associated with proposed future-state processes.
2. Process Validation & Future-State Readiness
• Review and validate Process Design Documents (PDDs), business requirements, process flows, controls, exception scenarios, and operating procedures.
• Confirm that future-state processes accurately reflect AP operational requirements and business realities.
• Evaluate how future-state processes will be operated, supported, and governed by AP after
deployment.
• Identify operational gaps, support requirements, ownership requirements, and adoption risks. • Validate that future-state solutions are scalable, sustainable, and practical for long-term AP operations.
3. Business Validation & User Acceptance Testing (UAT)
• Develop end-to-end UAT scenarios and business test scripts based on real AP operational activities, controls, and exception handling requirements.
• Prepare and maintain required business test data.
• Execute UAT and validate solutions against approved business requirements.
• Confirm that business outcomes are achieved, not solely that system functions operate.
• Identify defects, process gaps, usability concerns, operational impacts, and business risks.
• Support defect triage, retesting, and business sign-off activities. SIT ownership: System Integration Testing is performed by the implementation and development teams. The Senior AP Deployment Specialist focuses on business validation and UAT activities.
4. Deployment Readiness & Go-Live Support
• Support deployment planning, readiness assessments, cutover activities, and country go-live preparations.
• Confirm operational readiness across users, controls, work instructions, exception handling procedures, and support processes.
• Coordinate deployment of readiness activities with country AP teams.
• Validate user preparedness and operational readiness before deployment.
• Support business go-live activities and the transition into production operations.
5. Hypercare & Stabilization
• Act as an AP User during go-live and hyper-care activities.
• Support issue identification, investigation, prioritization, escalation, and resolution.
• Monitor user adoption, operational effectiveness, exception trends, and process performance. • Support the transition from project deployment to steady-state AP
ownership and operations. • Validate that AP teams are fully prepared to own and sustain future-state processes.
6. AP Operations & Continuous Improvement
• Identify opportunities to improve process effectiveness, user experience, controls, and operational efficiency.
• Capture lessons learned and support continuous improvement activities for future deployment waves.
• Promote the adoption of standardized global processes across countries.
• Support AP adoption of intelligent automation and future AI-enabled capabilities.
• Provide operational feedback to guide future solution enhancements and country rollouts.
On your first day, we'll expect you to have:
• Bachelor's degree in accounting, Finance, Business Administration, Supply Chain, Information Systems, or related discipline.
• 5-7 years of experience in Accounts Payable, Procure-to-Pay, Shared Services, Finance Operations, or AP transformation initiatives.
• Strong understanding of invoice processing, approvals, exception management, controls, and payment of readiness processes.
• Experience participating in UAT, deployment, go-live, hyper-care, or operational improvement initiatives.
• Strong analytical, communication, documentation, and stakeholder management skills.
• Ability to work effectively across global teams and multiple countries.
Preferred Qualifications
• Experience with SAP ECC and/or SAP S/4HANA.
• Experience supporting ERP, invoice processing, workflow, or automation deployments.
• Exposure to intelligent document processing, workflow automation, RPA, or AI-enabled finance solutions.
• Experience supporting global or multi-country transformation programs.
• Experience in Shared Services or Global Business Services organizations.
Critical Success Factors
• Represent AP operational requirements throughout the deployment lifecycle.
• Bring practical AP operational expertise into process reviews, testing, deployment, and stabilization activities.
• Ensure future-state processes are operationally sustainable and practical for AP teams.
• Identify operational risks, process gaps, control concerns, and adoption challenges early.
• Support successful UAT, deployment of readiness, go-live, hyper-care, and stabilization activities.
• Build credibility with AP users, operational stakeholders, and project teams.
• Drive successful user adoption and transition into steady-state operations.
• Promote continuous improvement and operational excellence following deployment.
What Success Looks Like
• AP operational requirements are accurately represented throughout the deployment lifecycle. • Country-specific business requirements are validated and appropriately incorporated.
• PDDs, requirements, and operational procedures reflect real-world AP operating needs.
• UAT scenarios cover realistic business activities and exception conditions.
• AP users are prepared for deployment, adoption, and future-state operations.
• Future-state processes are operationally sustainable and can be effectively owned and managed by AP teams after project completion.
• Country deployments achieve successful business adoption with minimal disruption.
• Hypercare activities transition smoothly into stable operations and business ownership.
Important Information
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