jobs in DIGINET SOLUTIONS PTE. LTD.

DIGINET SOLUTIONS PTE. LTD. Hiring! Full Time IT Service Manager in Central Region (Singapore), Earn up to SGD 6,500 - Ricebowl

IT Service Manager

DIGINET SOLUTIONS PTE. LTD.

Central Region (Singapore)

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Working Location

  • 7 TEMASEK BOULEVARD Central Region (Singapore) Singapore

Job Description

Responsibilities


  • Direct the operations of IT service representatives to ensure effective performance of job duties
  • Ensure the availability of required hardware, software, and other tools necessary for the delivery of high quality IT service
  • Conduct inspections to ensure IT equipment and workstations are operational
  • Oversee the maintenance, repair or replacement of faulty machines
  • Communicate with clients to identify their requirements and facilitate the process for meeting their needs
  • Maintain an up-to-date knowledge of hardware, software and general IT systems by studying relevant publications and participating in educational programs
  • Oversee the installation and setup of IT workstations and network
  • Supervise the activities of customer service team to ensure compliance with set customer service standards and procedures
  • Maintain accurate inventory of hardware, software, and other relevant technological tools
  • Ensure the security and integrity of information database.
  • IT service and digitalisation of customer business workflow and administration work.


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