We're Hiring: Professional Services Engineer – Cloud & Network Security
Location: Selangor, Malaysia (Hybrid)
Employment Type: Long-Term Contract
Experience: 5–8 Years
Languages: Mandarin & English
Client: Persistent Systems
Role Overview:
We are looking for an experienced Professional Services Engineer with strong expertise in Cloud & Network Security, particularly in Netskope and/or Zscaler.
The ideal candidate should have hands-on experience implementing, configuring, deploying, and troubleshooting enterprise security solutions involving SSE/SASE, Zero Trust, Secure Web Gateway (SWG), and cloud security platforms.
Key Responsibilities:
- Design, deploy, configure, and optimise Netskope and/or Zscaler solutions.
- Implement SSE/SASE, Zero Trust, SWG, and private application access solutions.
- Lead migrations from traditional proxy and VPN platforms to cloud-based security solutions.
- Conduct technical workshops, requirement gathering, and solution-design discussions.
- Configure security policies, traffic steering, authentication, and access controls.
- Integrate security platforms with SSO, IdP, SIEM, MDM, and firewalls.
- Troubleshoot complex networking and security issues.
- Prepare technical documentation, implementation plans, and knowledge-transfer materials.
- Provide post-deployment support and performance optimisation.
Mandatory Skills:
- Hands-on experience with Netskope and/or Zscaler (ZIA/ZPA).
- Strong knowledge of Network Security, SSE/SASE, and Zero Trust.
- Good understanding of TCP/IP, DNS, HTTP/HTTPS, routing, and network architecture.
- Experience with Proxy, SWG, NGFW, VPN, SSL/TLS, and IPsec.
- Knowledge of SSO, Identity Integration, DLP, and SIEM.
- Customer-facing implementation, deployment, and migration experience.
- Strong troubleshooting and communication skills.
- Mandarin and English communication skills are mandatory.
Preferred Skills:
- Experience with both Netskope and Zscaler.
- Python or scripting/automation knowledge.
- Enterprise security and compliance exposure (PCI, PII, SOX).
- Relevant Netskope or Zscaler certifications.
Interested candidates: Please share your updated CV