- Geylang Southeast (Singapore) Singapore
OLENO PTE. LTD. Hiring! Full Time Sales Administrator (Operations and Customer Support) in Southeast (Singapore), Earn up to SGD 2,800 - Ricebowl
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Job Description
Responsibilities
Company Overview
OLENO Pte. Ltd. is a Singapore-based window furnishings company specializing in made-to-measure curtains, blinds, and retractable insect mesh, focusing on quality and craftsmanship to build a lasting brand.
Job Summary
You will manage orders from confirmed quotations through installation and final payment, supporting operations and customer service to ensure smooth order processing and customer satisfaction.
Responsibilities
Raise purchase orders to fabricators and suppliers based on confirmed quotations and track delivery dates to ensure timely fulfillment
Issue customer invoices, record deposits and final payments, and follow up on outstanding payments before fabrication
Schedule site measurements and installations, maintaining an accurate calendar for the installation team
Update order status, customer records, and payment information in the sales portal and accounting system
Coordinate after-sales service visits, adjustments, and customer follow-ups to resolve issues promptly
Respond to customer enquiries via WhatsApp and phone, directing them to the appropriate sales consultant
Cover the showroom and close straightforward orders when sales consultants are occupied with other customers
Maintain supplier records, price lists, and sample stock in the showroom to support sales and operations
Prepare weekly reports summarizing orders, payments, and installations to inform management decisions
Preferred competencies and qualifications
Minimum 2 years of experience in sales administration or operations within renovation, furnishing, trade, or similar project-based businesses
Experience using Xero or similar accounting software to manage financial records
Clear and warm written English communication skills for WhatsApp interactions; conversational Mandarin is advantageous for customer engagement
Comfortable working with numbers, measurements, and simple quoting systems to ensure accuracy
Reliable, punctual, and able to work independently within a small team environment
Willingness to work a 5-day roster including some weekend showroom coverage
Other Information
Basic salary range: $2,200 to $2,600 depending on experience
Commission paid monthly on orders personally closed
Two performance reviews annually, each with a bonus of up to one month’s salary
Annual leave, medical benefits, and CPF contributions in accordance with Singapore employment law
Three-month probation period with clear, measurable targets
OLENO Pte. Ltd. is a Singapore-based window furnishings company specializing in made-to-measure curtains, blinds, and retractable insect mesh, focusing on quality and craftsmanship to build a lasting brand.
Job Summary
You will manage orders from confirmed quotations through installation and final payment, supporting operations and customer service to ensure smooth order processing and customer satisfaction.
Responsibilities
Raise purchase orders to fabricators and suppliers based on confirmed quotations and track delivery dates to ensure timely fulfillment
Issue customer invoices, record deposits and final payments, and follow up on outstanding payments before fabrication
Schedule site measurements and installations, maintaining an accurate calendar for the installation team
Update order status, customer records, and payment information in the sales portal and accounting system
Coordinate after-sales service visits, adjustments, and customer follow-ups to resolve issues promptly
Respond to customer enquiries via WhatsApp and phone, directing them to the appropriate sales consultant
Cover the showroom and close straightforward orders when sales consultants are occupied with other customers
Maintain supplier records, price lists, and sample stock in the showroom to support sales and operations
Prepare weekly reports summarizing orders, payments, and installations to inform management decisions
Preferred competencies and qualifications
Minimum 2 years of experience in sales administration or operations within renovation, furnishing, trade, or similar project-based businesses
Experience using Xero or similar accounting software to manage financial records
Clear and warm written English communication skills for WhatsApp interactions; conversational Mandarin is advantageous for customer engagement
Comfortable working with numbers, measurements, and simple quoting systems to ensure accuracy
Reliable, punctual, and able to work independently within a small team environment
Willingness to work a 5-day roster including some weekend showroom coverage
Other Information
Basic salary range: $2,200 to $2,600 depending on experience
Commission paid monthly on orders personally closed
Two performance reviews annually, each with a bonus of up to one month’s salary
Annual leave, medical benefits, and CPF contributions in accordance with Singapore employment law
Three-month probation period with clear, measurable targets
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