- Shah Alam Selangor Malaysia
Working Location
Job Description
Responsibilities
Job description
* Identify and acquire new customers, especially VIP / high-volume online sellers and business accounts.
* Develop and maintain strong relationships with existing customers.
* Conduct sales activities through social media, WhatsApp, phone calls, networking and direct engagement.
* Identify potential business opportunities and convert leads into active J&T customers.
* Follow up with prospects and existing customers to increase parcel volume.
* Monitor customer needs, feedback and satisfaction.
* Work closely with J&T HQ and internal operations team to ensure customer requirements are properly managed.
* Develop and execute marketing campaigns to promote J&T Express services.
* Create and manage marketing content for TikTok, Facebook, Instagram and other social media platforms.
* Support promotional activities, customer engagement and company events.
* Monitor competitors, market trends and potential business opportunities.
* Prepare weekly/monthly sales reports and update management on sales performance.
* Achieve assigned sales, customer acquisition and parcel-volume targets.
* Perform other sales and marketing duties assigned by management.
Candidate criteria
* Diploma/Degree in Sales & Marketing, Business, Mass Communication, Public Relations or related field.
* Fresh graduates are encouraged to apply.
* Experience in courier, logistics, e-commerce or sales will be an added advantage.
* Good communication and interpersonal skills.
* Confident in approaching and communicating with customers.
* Comfortable using social media for business and marketing purposes.
* Able to work independently and meet sales targets.
* Good follow-up, negotiation and problem-solving skills.
* Possess own transport and willing to travel when required.
Pay: RM2,000.00 - RM2,800.00 per month
Work Location: In person
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