Bake by Mel Hiring! Full Time Operation Executive in WP Kuala Lumpur, Earn up to MYR 3,800 - Ricebowl

Education

• Diploma or Bachelor’s Degree in Business Administration, Hospitality Management, Food & Beverage Management, or related field.

Experience

• 2–3 years of experience in F&B operations, retail operations, or a similar operational role.

• Experience in managing or coordinating multiple outlets is an added advantage.

Skills & Competencies

• Good understanding of F&B outlet operations and daily business processes.

• Strong problem-solving and decision-making skills.

• Good communication and interpersonal skills.

• Able to coordinate effectively with outlet teams and different departments.

• Good organisational and time-management skills.

• Comfortable working with Excel / Google Sheets and basic reporting.

• Able to analyse operational data and identify areas for improvement.

• Detail-oriented, proactive and able to work independently.

• Willing to travel between outlets when required.

Others

• Must be willing to work in a fast-paced F&B environment.

• Flexible to work outside normal office hours when required for operational matters.

• Possess own transport is an advantage.

•   Develop and maintain relationships with wholesale and business clients

• Source and follow up with new wholesale customers and business opportunities.

• Manage wholesale enquiries, quotations, orders and client follow-ups.

• Coordinate with operations and relevant departments to ensure wholesale orders are fulfilled accurately and on time.

• Promote new products and identify opportunities to increase wholesale sales.

• Monitor wholesale customer feedback, sales performance and payment status.

• Source products and materials through platforms such as Taobao, Shopee and other local shops or suppliers.

• Identify suitable suppliers and compare pricing, quality and availability.

• Coordinate with suppliers to ensure timely procurement and delivery of required items.

• Monitor outlet operations and ensure SOPs and operational procedures are properly followed.

• Provide guidance and support to outlet workers when operational issues arise.

• Evaluate workers' performance and provide feedback where necessary.

• Work closely with the relevant team members to improve operational efficiency and service standards.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Performance Bonus
• 5 Working Days
• Staff Discount
• Staff Meals Provided
• Medical Claim