Courtyard By Marriott Kuala Lumpur South Hiring! Full Time Sales Manager in Federal Territory - Ricebowl

Company Description Courtyard by Marriott Kuala Lumpur South is a hotel in Old Klang Road, part of the global Marriott Bonvoy portfolio. The property is designed to offer everything guests need to stay productive, relaxed, and connected while traveling. As a member of a renowned international hospitality brand, the hotel emphasizes passion, service excellence, and continuous improvement. Team members are encouraged to bring energy and initiative to create memorable guest experiences and contribute to the hotel’s growth.

Role Description The Sales Manager is a full-time, on-site role based at Courtyard by Marriott Kuala Lumpur South in WP Kuala Lumpur. This role is responsible for identifying and developing new business opportunities, managing existing client relationships, and meeting revenue and occupancy targets for the hotel. Day-to-day tasks include conducting sales calls and client visits, preparing proposals and contracts, coordinating site inspections, and negotiating rates and packages. The Sales Manager collaborates closely with the front office, events, and revenue management teams to ensure seamless execution of group bookings, corporate accounts, and special events. The role also involves monitoring market trends, participating in promotional activities, and preparing regular sales reports and forecasts for management.

Qualifications

• Proven experience in hotel or hospitality sales management, with a strong track record of achieving or exceeding revenue targets.
• Skills in client relationship management, account development, and negotiation to secure and retain key business accounts.
• Ability to analyze market trends, competitor activity, and performance data to support effective sales strategies.
• Strong communication, presentation, and interpersonal skills to engage confidently with corporate clients, travel partners, and internal stakeholders.
• Effective organizational and time-management skills, with the ability to handle multiple opportunities and deadlines simultaneously.
• Comfort with using CRM systems, hotel sales and reservation tools, and basic office software (e.g., email, spreadsheets, presentations).
• Previous experience in a branded hotel environment and familiarity with Marriott standards or loyalty programs is an advantage.
• Relevant education in hospitality, business, marketing, or a related field, or equivalent professional experience.
• Ability to work on-site in WP Kuala Lumpur, including occasional evenings, weekends, or public holidays based on business needs.