Alnoor International School, a distinguished Cambridge-registered institution in Kuala Lumpur, is seeking a skilled and proactive ICT Technician to support the school’s technology operations. This role is vital in maintaining and improving the school's IT infrastructure to ensure a seamless educational experience. If you are passionate about technology and thrive in a dynamic environment, we invite you to join our team.
Responsibilities
- Provide technical support for hardware, software, and network-related issues.
- Perform installation, configuration, and maintenance of IT equipment, including computers, printers, projectors, and interactive whiteboards.
- Manage inventory of IT assets, ensuring proper documentation, tracking, and procurement of equipment and software.
- Handle ad hoc troubleshooting of technical issues to minimize disruptions to teaching, learning, and administrative functions.
- Monitor and manage the school’s network infrastructure, ensuring security, stability, and efficient connectivity.
- Support the integration and use of educational technology tools across classrooms and administrative departments.
- Set up and provide technical assistance for school events, online learning platforms, and virtual meetings.
- Regularly update and maintain IT systems, software, and user accounts, including email and permissions.
- Collaborate with the ICT team to develop procedures for system updates and security enhancements.
- Provide training and documentation for staff to maximize effective use of technology.
Requirements
- Minimum Diploma in Information Technology, Computer Science, or a related field.
- Proven experience in IT support or a similar role, preferably within an educational institution.
- Strong skills in troubleshooting hardware, software, and network issues.
- Familiarity with inventory management tools and practices.
- Understanding of networking concepts, including LAN, WAN, and Wi-Fi.
- Experience with educational technology platforms (e.g., Google Workspace for Education, Microsoft Teams) is advantageous.
- Excellent communication and organizational skills, with attention to detail.
- Ability to manage multiple tasks efficiently and respond to urgent troubleshooting needs.
- Commitment to maintaining a secure and reliable IT environment for the school community.
Job Types: Full-time, Permanent
Pay: RM2,300.00 - RM2,500.00 per month
Education:
- Diploma/Advanced Diploma (Required)
Language:
Work Location: In person