EPOS Hiring! Full Time HR Manager – Operations - Payroll in - Ricebowl

Assistant HR Manager / HR Manager – Operations & Payroll

Location: Singapore

Employment Type: Full-Time

Department: Human Resources

About EPOS

Backed by Ant International, a global leader in digital payments, digitalisation and financial technology solutions, EPOS is a leading Point-of-Sale (POS) and digital solutions provider.

As we continue to expand across Southeast Asia, we are looking for an experienced and hands-on Assistant HR Manager / HR Manager (Operations & Payroll) to drive operational excellence, strengthen HR governance and enhance our people processes.

Role Overview

We are seeking a highly organised and detail-oriented HR professional to take ownership of end-to-end payroll, HR operations and employee lifecycle management in Singapore.

This role goes beyond day-to-day HR administration. You will be responsible for ensuring payroll accuracy, statutory compliance, HR process efficiency and continuous improvement of our HR operations.

The ideal candidate is someone who combines strong operational expertise with a hands-on approach, takes ownership of deliverables and is comfortable working in a fast-paced, evolving business environment.

Key Responsibilities

Payroll Management & Statutory Compliance

• Independently manage and oversee end-to-end monthly payroll processing, ensuring accuracy, confidentiality and timely disbursement.
• Administer salary adjustments, bonuses, commissions, allowances, overtime payments and employee claims.
• Oversee CPF contributions, IR8A/AIS submissions, IR21 tax clearance and other statutory payroll requirements.
• Ensure compliance with Singapore's Employment Act, CPF regulations, MOM guidelines and relevant employment legislation.
• Partner with Finance on payroll reconciliations, reporting, budgeting and payroll-related audits.
• Review payroll processes, strengthen internal controls and drive improvements in accuracy and efficiency.

HR Operations & Employee Lifecycle Management

• Take ownership of end-to-end employee lifecycle processes, including onboarding, probation, confirmation, transfers, contract renewals and offboarding.
• Oversee employee records, HR documentation, leave administration, attendance and benefits management.
• Manage work pass applications, renewals, cancellations and related MOM requirements.
• Ensure HR policies, employee documentation and operational practices are aligned with company standards and statutory requirements.
• Serve as a key point of contact for employees and managers on HR operational matters, policies and employment-related enquiries.

HR Governance, Policies & Process Improvement

• Review, develop and implement HR policies, SOPs and operational guidelines to ensure consistency and compliance.
• Identify opportunities to streamline HR workflows through HRIS enhancements, automation and process optimisation.
• Maintain accurate HR data and prepare management reports covering headcount, attrition, payroll costs and workforce trends.
• Support internal and external audits, ensuring proper documentation and adherence to HR governance standards.
• Drive continuous improvements to enhance operational efficiency and employee experience.

Stakeholder Management & HR Support

• Partner closely with department heads and Finance to ensure smooth HR operations and timely resolution of employee matters.
• Provide guidance to managers on HR policies, employment practices and statutory requirements.
• Support employee relations matters and contribute to a positive and compliant workplace environment.
• Lead or support HR-related projects and initiatives as the organisation continues to grow.
• Provide guidance and oversight to junior HR team members, where applicable.

Requirements

• Bachelor's Degree in Human Resources, Business Administration or a related discipline.
• Minimum 5–8 years of relevant HR experience, with a strong focus on HR operations and payroll management.
• At least 2 years of experience in a senior HR operations, supervisory or managerial capacity is preferred.
• Proven hands-on experience independently managing end-to-end Singapore payroll.
• Strong knowledge of Singapore's Employment Act, CPF regulations, MOM requirements, income tax reporting and statutory compliance.
• Experience in HR policy development, employee lifecycle management and HR process improvements.
• Proficiency in HRIS, payroll systems and Microsoft Excel.
• Strong numerical accuracy, analytical thinking and attention to detail.
• Excellent stakeholder management, communication and problem-solving skills.
• Able to work independently, manage competing priorities and take ownership in a fast-paced environment.
• Experience in a technology, fintech or high-growth organisation will be advantageous.

What Success Looks Like

• Consistently accurate and timely payroll processing with strong compliance controls.
• Efficient and well-structured HR operations supporting the full employee lifecycle.
• Improved HR processes through automation, standardisation and operational enhancements.
• Strong HR governance with minimal compliance risks.
• Reliable HR partnership and support for employees, managers and business stakeholders.

Why Join Us?

At EPOS, you'll have the opportunity to take ownership of a critical HR function within a growing technology organisation backed by Ant International.

You will play a key role in strengthening HR operations, improving existing processes and building scalable HR practices that support our continued growth across the region.