Lotus Cars Malaysia Hiring! Full Time Sales Consultant in Federal Territory - Ricebowl

Company Description Lotus Cars Malaysia Sdn. Bhd. represents the legendary Lotus brand in Malaysia, carrying forward a heritage of driver-focused performance and engineering passion. As part of the Karrus Automotive Group, a multi-brand mobility company, Lotus Cars Malaysia is involved in exclusive imports, retail operations, lifestyle initiatives, and pre-owned vehicle ventures. The organization is committed to innovation, electrification, and modern luxury while remaining true to Lotus’s core identity as a brand for drivers. By integrating iconic marques with emerging new-energy players, Lotus Cars Malaysia is building an ecosystem that blends heritage, cutting-edge technology, and lifestyle-driven experiences. Team members contribute to redefining automotive retail for current and future generations of drivers in Malaysia.

Role Description This is a full-time, on-site Sales Consultant role based in WP. Kuala Lumpur. The Sales Consultant will engage prospective and existing customers in the showroom, understand their needs, and provide expert guidance on Lotus vehicles, features, and purchase options. Daily responsibilities include conducting test drives, presenting product specifications, preparing proposals, and managing the end-to-end sales process from initial inquiry to vehicle delivery. The role also involves maintaining strong customer relationships, ensuring high levels of customer satisfaction, and following up on leads generated through marketing activities and referrals. The Sales Consultant will collaborate with the wider sales and marketing team to achieve sales targets, uphold brand standards, and contribute to a premium customer experience.

Qualifications

• Strong Sales Consulting skills, with experience in guiding customers through vehicle selection and purchase decisions.
• Excellent Customer Service and Customer Satisfaction focus, with the ability to build long-term relationships and provide a premium experience.
• Effective Communication skills, including clear verbal and written communication and active listening.
• Consulting abilities to understand customer needs, recommend appropriate solutions, and explain product benefits and finance options.
• Previous experience in automotive sales or luxury retail is highly advantageous.
• Comfort working in a target-driven environment, with proven ability to meet or exceed sales goals.
• Professional appearance and conduct, with strong interpersonal skills and cultural awareness.
• Ability to work on-site in WP. Kuala Lumpur, including weekends and public holidays as required.
• Proficiency in relevant digital tools and CRM systems for lead management and sales reporting.
• Fluency in English; proficiency in Bahasa Malaysia and additional languages is an advantage.