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Western Digital Hiring! Full Time Reliability Lab Manager in Pulau Pinang - Ricebowl

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Working Location

  • Bayan Lepas, Penang Bayan Lepas Pulau Pinang Malaysia

Job Description

Responsibilities

  • Oversee day-to-day operations of the reliability test lab, including equipment, staffing, and scheduling
  • Ensure lab infrastructure (testers, environmental chambers, etc.) is maintained and calibrated
  • Manage lab budget, capital equipment procurement, and resource planning
  • Plan and execute reliability qualification tests
  • Support new product introduction (NPI) by providing reliability data and insights
  • Provide reliability test results to drive design/process improvements
  • Lead, coach, and develop a team of reliability engineers and lab technicians
  • Ensure lab activities comply with WD quality standards, ISO requirements
  • Maintain test documentation, records, and audit readiness
  • Identify and implement improvements to test methods, lab efficiency, and turnaround time
  • Support automation and digitalization of lab processes

Required :

  • Bachelor's degree in Materials Science, Mechanical, Electrical/Electronic, Chemical or Physics Engineering
  • 8-12+ years in reliability, quality or product engineering in HDD, semiconductor, data storage or similar high-volume precision manufacturing
  • 3-5+ years leading engineers and/or technicians, ideally managing a test lab or a reliability function

Preferred :

  • Exposure to thin-film media, magnetic recording, tribology or head-disk interface reliability (strong plus for a media factory)
  • Reliability test methods: accelerated life testing, environmental and stress testing (temperature/humidity, corrosion, thermal cycling, shock/vibration)
  • Failure analysis workflows and root-cause methods (8D, 5-Why, Fishbone, FMEA)
  • Familiarity with analytical and failure-analysis tools (e.g., SEM/EDX, AFM, surface and defect analysis)

Skills :

  • Lab equipment management: calibration, maintenance, capacity planning, and test automation
  • Data tools: JMP, Minitab, Python/R, SQL; and dashboards (Power BI or similar)
  • CAPA, document control, audit readiness, and customer qualification requirements
  • Lab safety and environmental, health and safety (EHS) practices, including chemical and gas handling
  • Proven ability to build, coach and develop a team

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