BBT Hotel - (Premiere Hotel Klang) Hiring! Full Time IT MANAGER in Selangor - Ricebowl

JOB DESCRIPTION

• Manage and maintain the hotel's IT infrastructure, including servers, networks, computers, printers and other IT equipment.
• Ensure the smooth operation of hotel systems.
• Monitor network performance, internet connectivity and system availability.
• Oversee IT security, data protection, backup and disaster recovery procedures.
• Provide technical support and troubleshooting to all departments.
• Manage IT projects, system upgrades, software implementation and technology improvements.
• Liaise with IT vendors, service providers and corporate IT teams.
• Prepare and manage the IT department's annual budget and control IT-related expenses.
• Develop and implement IT policies, procedures and security guidelines.
• Lead, supervise and develop the IT team.
• Ensure all IT equipment and software licences are properly maintained and updated.
• Identify opportunities to improve hotel operations through technology and automation.

Qualifications

• Bachelor's Degree or Diploma in Information Technology, Computer Science or related field.
• Minimum 5 years of relevant IT experience, preferably in the hotel or hospitality industry.
• At least 2–3 years of supervisory or managerial experience.
• Strong knowledge of IT infrastructure, networking, servers and cybersecurity.
• Experience with hotel systems such as PMS, POS and other hospitality applications.
• Good troubleshooting, problem-solving and project management skills.
• Strong leadership, communication and interpersonal skills.
• Able to work independently and handle urgent IT operational issues.

Benefits:

• Meal provided
• Professional development

Work Location: In person