KARLS Group Hiring! Full Time Assistant Manager in Federal Territory, Earn up to MYR 3,200 - Ricebowl

Job Summary

We are looking for a responsible and customer-oriented Assistant Manager to oversee daily Front of House (FOH) operations. The successful candidate will ensure excellent customer service, smooth restaurant operations, and effective team management while maintaining the company's service standards.

Key Responsibilities

• Oversee daily Front of House operations to ensure smooth and efficient service.
• Supervise, guide, and motivate service staff to maintain high service standards.
• Ensure customers receive excellent service and handle customer feedback or complaints professionally.
• Monitor staff attendance, scheduling, and daily work performance.
• Coordinate with the kitchen team to ensure smooth communication and timely food service.
• Ensure the restaurant maintains cleanliness, hygiene, and proper presentation.
• Monitor stock levels and coordinate with relevant departments for operational requirements.
• Assist the Restaurant Manager in achieving sales targets and operational goals.
• Conduct staff training and ensure compliance with company policies and procedures.
• Prepare daily operational reports and provide updates to management when required.

Job Requirements

• Diploma or equivalent qualification in Hospitality Management, F&B Management, or a related field is preferred.
• Minimum 2–3 years of experience in restaurant or F&B operations.
• Previous experience in a supervisory or team-leading role is an advantage.
• Good leadership, communication, and problem-solving skills.
• Able to work shifts, weekends, and public holidays when required.
• Customer-focused with a positive attitude and strong sense of responsibility.
• Mandarin-speaking candidates are preferred to communicate effectively with Mandarin-speaking customers and team members.

Pay: RM2,700.00 - RM3,200.00 per month

Benefits:

• Flexible schedule
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person