About Us
YS Logistics (S) Pte Ltd. is a Singapore-based company specialising in 3rd Party Logistics and supply chain Japanese food products. We are opening a new retail store in City area and are looking for an experienced Store Manager to lead the store from its launch.
Job Description
Oversee the overall management and daily operations of the new store
Plan and execute store opening preparations, including store setup and operational processes
Drive sales performance and achieve sales targets
Recruit, train, schedule and supervise store staff
Manage inventory, ordering, product display and quality control of Japanese food products
Provide excellent customer service and handle customer enquiries and feedback
Provide accurate product information to customers, including ingredients, origin and usage of Japanese food products
Prepare sales and operations reports for management
Requirements
Bachelor’s degree
Preferably around 10 years of experience in retail or F&B store management and customer service
Proven experience in staff management and sales operations
Knowledge of Japanese food products is an advantage
Proficiency in Japanese (JLPT N1, or equivalent), as the role requires reading Japanese product labels and supplier documents and communicating with suppliers in Japan, to ensure accurate product knowledge
Good command of English for customer service and daily operations
Strong leadership and communication skills