- Jurong East Central 1 Jurong East Southwest (Singapore) Singapore
PERSOL Hiring! Full Time (ENTRY LEVEL) ️ Call Centre Officer ️ @ Ubi in Southwest (Singapore), Earn up to SGD 13 - Ricebowl
(ENTRY LEVEL) ️ Call Centre Officer ️ @ Ubi
PERSOL
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Job Description
Responsibilities
Job Details:
Office Location: Ubi
Office hours: Monday to Friday, 9:00 AM – 5:00 PM
6 months contract (able to extend)
Salary: $13 per hour
Key Responsibilities
Serve as the first point of contact for Members of Public, handling enquiries professionally and confidently.
Build strong understanding of customer needs, anticipate concerns, and deliver solutions with customer satisfaction as a priority.
Provide clear explanations and take ownership of issues through effective follow-up and resolution.
Accurately document all interactions in the designated case management system.
Maintain high standards of communication, empathy, and professionalism in every interaction with Members of Public.
Coordinate with internal Points of Contact (POCs) and external stakeholders to ensure timely case resolution and closure.
What We’re Looking For
At least 1 year of customer service or call-centre experience.
O-Level / Higher NITEC qualification or equivalent
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)
Office Location: Ubi
Office hours: Monday to Friday, 9:00 AM – 5:00 PM
6 months contract (able to extend)
Salary: $13 per hour
Key Responsibilities
Serve as the first point of contact for Members of Public, handling enquiries professionally and confidently.
Build strong understanding of customer needs, anticipate concerns, and deliver solutions with customer satisfaction as a priority.
Provide clear explanations and take ownership of issues through effective follow-up and resolution.
Accurately document all interactions in the designated case management system.
Maintain high standards of communication, empathy, and professionalism in every interaction with Members of Public.
Coordinate with internal Points of Contact (POCs) and external stakeholders to ensure timely case resolution and closure.
What We’re Looking For
At least 1 year of customer service or call-centre experience.
O-Level / Higher NITEC qualification or equivalent
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)
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