GL Technologies (Hong Kong) Limited Hiring! Full Time ECommerce Specialist (Amazon Global) — Junior to Senior in Hong Kong - Ricebowl

We are expanding our global Amazon-first eCommerce team operating across 17 countries and 10+ languages. This role is designed for Junior to Senior candidates who understand core eCommerce concepts and can contribute across the funnel (commercial, content, analytics, operations).

You will join as a generalist first, then specialize into a function (Growth/Strategy, Creative & Content, Data/Analytics, or Operations) based on strengths and team needs.

Key Responsibilities

1) Growth & Commercial

• Identify growth opportunities through market/competitive/category insights.

• Support commercial levers including pricing, promotion planning, and product positioning.

• Contribute to new product / new marketplace expansion initiatives.

• Drive process improvement and tool adoption to increase team efficiency.

2) Marketplace Operations (Amazon-first)

• Own day-to-day marketplace execution across multiple locales (listing maintenance, promotions, compliance, account health).

• Coordinate with supply chain on forecasting, replenishment, and inventory health.

• Resolve operational issues and mitigate risks impacting sales or customer experience.

3) Content & Conversion

• Improve onsite merchandising to strengthen SEO, CTR, CVR and overall PDP performance.

• Partner with internal/external creatives to execute content updates aligned with brand and performance goals.

• Support experimentation and iteration to improve conversion outcomes.

4) Analytics & Performance Management

• Monitor performance metrics and diagnose drivers across traffic, conversion, profitability, and inventory.

• Produce recurring performance updates and communicate actionable insights.

• Support analysis for campaigns, launches, and optimization initiatives.

5) Customer Experience

• Ensure strong customer experience outcomes by addressing recurring issues and feeding insights back into content/operations.

• Support review/return insights to improve product communication and reduce friction.

Requirements (Junior–Senior)

• Hands-on experience in eCommerce (Amazon experience strongly preferred; multi-marketplace is a plus).

• Strong understanding of eCommerce KPIs and terminology (e.g., CVR, CTR, AOV/ASP, ROAS/ACOS/TACOS, margin, inventory turns, stockout rate).

• Data-literate and comfortable working with performance reports (Excel/Google Sheets required).

• Strong ownership, prioritization, and cross-functional communication skills.

• Professional English proficiency (additional languages a plus).

Nice to Have

• Experience managing multiple Amazon marketplaces and localized content.

• Familiarity with Brand Registry assets and experimentation practices.

• Experience with BI tools (Looker/Power BI/Tableau) or SQL / automation.

Leveling Guidance

• Junior: solid execution, learns fast, can manage tasks with structure and support.

• Senior: can own a category/marketplace/workstream end-to-end, improves SOPs, drives cross-functional outcomes.

Working Model (Rotation Specialization)

• Initial onboarding focuses on gaining full-funnel exposure. After ramp-up, the role will be aligned to one primary track: Growth/Strategy, Content, Data, or Operations.

What We Offer

• 5-day work week

• Medical insurance

• Dental insurance

• Dynamic working environment

• Comprehensive training and career development opportunities

• Open office workspace

• Flexible teambuilding activities

Application Instructions:
Please submit your updated CV, stating current and expected salary, and your availability.

We are an equal opportunities employer and welcome applications from all qualified candidates.