Confidential Company Hiring! Full Time Human Resources Business Partner in Federal Territory - Ricebowl

About the role

Serve as the strategic and operational HR Business Partner to assigned business units across Boost Bank, translating business priorities into people solutions that enable growth, agility and regulatory compliance in a fast-moving digital financial services environment. The role is accountable for the end-to-end HR agenda of its client groups, from organisation design and talent to employee relations and people risk.

Key responsibilities

• Act as trusted adviser to Functional Heads and leadership teams, aligning people strategy with business, product and technology roadmaps
• Lead organisation design, workforce planning and capability building for current and future needs, including scarce digital, data, technology and risk talent
• Drive culture integration and leadership alignment across a hybrid start-up and regulated-bank operating model
• Introduce innovative, data-driven HR practices that strengthen a high-performance, customer-centric and agile culture
• Lead Performance Management, Talent Review and Succession Planning cycles for the assigned population, including key and critical roles
• Partner on talent attraction, retention and leadership pipeline development in a competitive fintech talent market
• Coach line managers on performance conversations, career development, counselling and disciplinary matters
• Own the HR budget and key people metrics for assigned units, including headcount, hiring velocity, attrition, engagement and cost per hire
• Manage complex employee relations matters and conduct thorough, objective and timely investigations
• Provide HR policy guidance and interpretation; ensure compliance with the Employment Act 1955, Industrial Relations Act 1967, PDPA 2010 and BNM requirements.

About you

• Minimum 8–10 years of progressive HR experience, including proven resolution of complex employee relations cases
• Degree in HRM or equivalent; MBA holders are welcome
• Broad generalist expertise across compensation, organisation diagnosis, employee and industrial relations, performance management, employment law and resourcing
• Experience in fintech, digital banking, technology or financial services strongly preferred
• Strong HR risk management mindset and familiarity with BNM regulatory expectations
• Strong business acumen and consulting skills; able to engage credibly with product, technology and finance leaders
• Excellent influencing, negotiation and conflict management skills
• Excellent verbal and written communication skills
• Self-directed; anticipates client needs and recommends practical solutions
• Comfortable with ambiguity, shifting priorities and evolving structures; adapts quickly and makes sound decisions with incomplete information