Employment Type
- Contract Length: 12 months (can absorb to permanent)
- Position: Parcel Admin Coordinator
- Location: GF - 732, Jalan Sentul, Sentul, 51000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Working Days/Hours
- 6 working days (1 off day)
- Rotational shift
- 9:00 AM - 6:00 PM/ 1 :00 PM - 9:30 PM
Salary Package
- Basic Salary: RM 1,850
- Fixed Allowance: RM 150
- Performance Incentive: Up to RM 500
- OT claim: Applicable
- Statutory Benefits: Based on Employment Act
Key Responsibilities
1. Parcel Processing & Handover
- Receive, scan, and check parcels according to company's requirements.
- Reject non-compliant parcels and ensure proper parcel handling, storage, and handover.
- Reconcile parcels before pickup by First Mile or Shunting teams.
2. Seller Support & Workforce Management
- Guide sellers on parcel drop-off procedures, cut-off times, and requirements.
- Provide professional customer service and clear communication.
- Assign and monitor daily tasks, attendance, and SOP compliance for drivers and sorters.
3. Compliance, Reporting & Operations
- Follow SOPs, safety standards, and company policies.
- Report damaged, missing, or suspicious parcels and maintain daily records.
- Maintain facility cleanliness, equipment readiness, sufficient manpower, and operational KPIs.
Requirement
- Can work immediately & able to work 6 days a week
- Experience in customer service or logistics is a plus.
- Basic Knowledge in Microsoft Office/Google Workspace tools
- Willing to support the team during peak period (OT claim is applicable)
Pay: RM1,850.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person