- Lingkaran Syed Putra Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 58000

Working Location
Job Description
Requirements
Minimum 2 years of experience in account servicing, account management, or project coordination; agency experience is preferred.
Fluent in written and spoken English and Mandarin, with working proficiency in Bahasa Malaysia.
Familiar with Xiaohongshu, WeChat, and Weibo and interested in Mandarin digital and social media platforms.
Strong organisational, communication, and project management skills.
Able to manage multiple projects, deadlines, and client requirements independently.
Comfortable using spreadsheets, presentation decks, and basic reporting tools.
Added Advantage
Experience managing brand accounts on Xiaohongshu or WeChat Official Accounts.
Experience with KOL/influencer sourcing and coordination in Malaysia or Mandarin.
Basic knowledge of paid social media platforms and campaign reporting.
Experience in travel, education, retail, property, or healthcare industries.
Responsibilities
Manage day-to-day client communication, understand client objectives, and coordinate briefs and expectations.
Manage content calendars, production schedules, and social media deliverables across Xiaohongshu, WeChat, Weibo, and other platforms.
Coordinate with designers, videographers, paid media teams, KOLs, and influencers to ensure projects are delivered on time.
Review content before client submission to ensure accuracy, quality, tone, and brand guidelines are followed.
Prepare monthly performance reports and provide insights and recommendations based on campaign results.
Support proposals, quotations, scope of work, account renewals, and upselling opportunities.
Maintain proper account documentation, approvals, meeting notes, and project records.
Identify timeline, budget, or scope issues early and communicate them to the Head of Digital Marketing.
Benefits
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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