MAMEE-Double Decker (M) Hiring! Full Time Human Capital Senior Executive in Melaka - Ricebowl

The Senior Executive, Human Capital is responsible for supporting the effective execution of foreign worker management, employee relations, hostel and welfare administration, government liaison, employee engagement, and social compliance activities. The role requires close coordination with internal stakeholders, employees, government authorities, service providers and other relevant parties to ensure that Human Capital processes are carried out efficiently, consistently and in compliance with Company policies and applicable statutory requirements.

Responsibilities

1. Foreign Worker Management & Contract Renewal

• Execute the Company's process for reviewing and determining foreign worker contract renewal, including obtaining feedback from relevant stakeholders on the employee's performance, conduct, attendance, work suitability and business requirements.
• Conduct and/or coordinate the foreign worker's consent survey to confirm the employee's willingness to continue working with the Company.
• Consolidate stakeholder feedback and employee consent for management's consideration and decision-making.
• Monitor foreign worker contract expiry dates and ensure timely follow-up and documentation.
• Coordinate passport validity checks and renewal, where applicable.
• Arrange and monitor FOMEMA medical examination appointments, including follow-up on medical status and related documentation.
• Coordinate work permit renewal and ensure required documents and processes are completed within the stipulated timeline.
• Arrange Transportation for foreign workers for home going/back to work and end of contract
• Maintain accurate and updated records of foreign worker passports, permits, medical examinations, contracts and related documentation.
• Follow up with relevant agencies, service providers and internal stakeholders on outstanding foreign worker matters.

2. Disciplinary Investigation & Employee Relations

• Assist in the administration and coordination of Disciplinary Investigation processes.
• Support the preparation of relevant documentation, including notices, statements, evidence, records and investigation materials.
• Coordinate with relevant parties to ensure the investigation process is conducted fairly, confidentially and in accordance with Company procedures.
• Provide proper document of disciplinary cases and follow up on required actions.
• Assist in employee relations matters and other cases referred to Human Capital.

3. Government Authority Liaison – Foreign Worker Matters

• Liaise and coordinate with relevant government authorities and agencies on foreign worker-related matters.
• Assist with matters involving immigration, labour authorities, medical examination requirements, work permits and other relevant statutory requirements.
• Prepare and submit required documents and applications within stipulated timelines.
• Monitor the status of applications, approvals, renewals and other government-related processes.
• Maintain proper records of correspondence, submissions, approvals and official documentation.
• Keep abreast of relevant changes in government requirements affecting foreign workers and escalate significant changes to the superior.

4. Human Capital Wellness & Employee Engagement

• Assist in executing Human Capital wellness, engagement and employee welfare programmes.
• Support employee activities, campaigns, awareness programmes and engagement initiatives.
• Support communication and registration activities for employee programmes.
• Gather employee feedback and participation data to support evaluation of programme effectiveness.
• Work with internal stakeholders and external vendors/service providers to ensure programmes are executed smoothly.

5. Social Compliance & Audit Support

• Assist in preparing for and coordinating social compliance audits covering areas such as:
• Human Capital / employment practices
• Foreign worker management
• Hostel / worker accommodation
• Canteen / food service operations
• Prepare relevant documents, records and evidence required for internal, customer or third-party audits.
• Coordinate with relevant departments to address audit findings, observations and corrective actions.
• Monitor the progress of corrective and preventive actions and maintain proper supporting documentation.
• Assist in ensuring HC, hostel and canteen practices remain aligned with applicable legislation, Company policies and relevant customer/social compliance requirements.
• Support continuous improvement initiatives arising from audit findings.

6. Intern Monitor & Support

• Monitor intern attendance, punctuality, leave and overall workplace conduct.
• Conduct regular check-ins with interns to understand their progress, challenges and learning experience.
• Follow up with respective supervisors/mentors on intern performance and attendance concerns.
• Identify issues or concerns at an early stage and escalate them to the relevant HC personnel or HOD where necessary.

7. General / Ad Hoc Responsibilities

• Provide support to the Human Capital team on ad hoc HR projects, operational matters and management initiatives as assigned.
• Assist in data compilation, reporting, presentation preparation and HR analysis when required.
• Support cross-functional projects and Company activities where Human Capital involvement is required.
• Undertake any other duties and responsibilities reasonably assigned by the superior or Management from time to time.

Qualifications

·      Bachelor’s Degree in Human Resource Management, Business Administration, Management or related course.

·      Minimum 5 years of HR Operations or relevant experience

·      Microsoft Office, particularly Excel and Word

·      HRIS or other HR management systems.

·      Handled Foreign Worker Management and FWCMS

·      Experience with government & immigration procedures

·      Well versed in Employment Act 1955 and Industrial Relations Act 1967.

OTHER REQUIREMENTS (if any):-

·      Good communication and written skills

·      Process good interpersonal skills

·      Intensities in initiative

·      Camaraderie in teamwork

·      Competence in execute work