Roles & Responsibilities
We are seeking a highly skilled
Senior System Engineer
to manage, optimize, and secure our IT infrastructure. This role involves hands-on administration of servers, networks, cloud services, virtualization, backup solutions, and end-user systems. You will also lead initiatives in business continuity, disaster recovery, and IT security while mentoring junior IT staff.
Key Responsibilities:
Infrastructure & Systems Management
Design, implement, and manage
Windows Server infrastructure
, including Active Directory, DNS, Exchange, and print servers.
Administer
Windows, Linux, VMware, Hyper-V
, and cloud environments (Azure, AWS).
Manage
Microsoft 365 / Office 365 services
, including configuration, troubleshooting, and user support.
Implement and maintain
system backups
using Veeam, Symantec, Arcserve, or equivalent solutions.
Conduct
patch management, firmware updates, and system health checks
.
Networking & Security
Basic administration and troubleshooting of
firewalls, routers, VPNs, and LAN/WAN connectivity
.
Implement security measures following
CIS standards
and ensure compliance.
Conduct
bi-weekly user access reviews
and manage account security (CyberArk, AD).
Business Continuity & Disaster Recovery
Plan and maintain
business continuity and disaster recovery strategies
, ensuring minimal downtime.
Monitor backup processes, system recovery readiness, and DR drills.
Application & Service Administration
Manage infrastructure applications post go-live:
VCenter, WSUS, TrendMicro/Symantec, Veeam
, and MSSP services.
Oversee
router/SMS gateway management
, user access, and service configuration.
Monitoring, Troubleshooting & Support
Diagnose interoperability issues across Exchange, Active Directory, and other infrastructure services.
Monitor system performance, conduct capacity planning, and resolve incidents promptly.
Provide
mentorship and guidance
to junior IT staff.
ITIL & Operational Practices
Apply
ITIL practices
for configuration, change, and release management.
Maintain detailed
documentation of systems, configurations, and processes
.
SYSNET SYSTEM AND SOLUTIONS PTE. LTD is a fast growing information technology company focusing on empowering business with cutting-edge technology solutions. ounded in 2004, it has evolved from a small team of round the clock enterpreneurs to a structured pool of certified engineers with different IT skills to handle complex requirements of IT needs. Meeting and exceeding the expectations of our customer's is our prime motto and we always strive to excel in this to differentiate ourselves in line with our guiding principles.