Job Summary:
Supports Engineering and NPI tasks, documentation, production, and follow-up. Coordinates Engineering, NPI, Production, Quality, Planning, Procurement, and suppliers for production readiness. Maintains
Epicor ERP product/manufacturing data:
part, material, BOM, MOM, WI/OMS, and engineering change records.
Key Responsibilities
1. Engineering Assistant Support Roles.
- Support NPI engineers in preparing and launching new products.
- Monitor assigned NPI activities and follow-up actions.
- Coordinate NPI requirements across Production, Quality, Planning, and Procurement.
- Compile information for production-readiness reviews.
- Monitor NPI schedules, unresolved issues, and required actions.
- Support engineering trials, pilot runs, and initial builds.
2. Epicor ERP & Part Master Data
- Create and maintain Epicor ERP part numbers in line with approved engineering requirements.
- Keep part descriptions, revisions, and required master data current.
- Obtain and maintain material master codes.
- Build and maintain multi-level BOMs.
- Maintain main/parent-to-child/component relationships.
- Validate BOM data against approved drawings, specifications, and engineering documents.
- Revise ERP data following approved engineering changes.
- Ensure ERP data remains accurate, complete, and controlled.
3. MOM / WI / OMS Documentation
- Prepare and revise Manufacturing Operation Sheets (MOM) as directed.
- Keep
Work Instructions (WI)
and
Operation Manufacturing Specifications (OMS)
current.
- Revise process flows and manufacturing documents to meet approved requirements.
- Align documents with current drawings, specifications, BOMs, and process data.
- Control document filing and revisions.
- Draft technical write-ups and production documents.
4. Engineering Change / ECN Support
- Upload ECO/ECN, Change Notices (ECN), and approved engineering changes to the Epicor ECO portal.
- Maintain ECN/change-control numbers and related documents in Epicor.
- Revise affected BOMs, MOMs, WIs, OMS, and Epicor data after approved changes.
- Coordinate accurate change implementation across relevant departments.
- Remove or flag obsolete information in accordance with document-control requirements.
- Preserve traceability between engineering changes and affected parts/processes.
5. Production Engineering Support
- Provide daily Production technical support under NPI/Engineering direction.
- Investigate manufacturing issues and gather production data.
- Resolve process, tooling, and assembly issues through troubleshooting.
- Support process trials and improvement activities.
- Monitor production problems and escalate those requiring engineering decisions.
- Support new-product ramp-up and process stabilization.
Job Requirement
- Education: NITEC/Higher Nitec/Diploma
- Experience: 0–2 years
- Engineering responsibility: Low to moderate
- Problem-solving skills: Assist engineers with data, measurements, documentation, and follow-up.
- NPI: Assist NPI activities
- Documentation: Update and maintain documentation
- ERP / Epicor: Enter and maintain data under direction.
- Production support: Provide technical assistance and follow-up.
- Tooling / Process: Assist tooling/process activities
- Decision making: Escalate engineering decisions
- Project ownership: Assist projects
CHawk's core competencies are in low to medium volume plastic components in manufacturing and module assembly that serves equipment manufacturers in semiconductor, electronics medical, biomedical, solar, green energy, oil and gas, testing instruments and other industrial equipment.
Our manufacturing processes include plastic thermoforming (vacuum forming, pressure forming and drape forming), fabrication, hot gas welding, fusion and diffusion bonding, contamination free and high precision CNC machining (2-5 Axis), and chemical delivery system assembly.