- Paya Lebar Road Geylang Southeast (Singapore) Singapore
Leapfrog Distribution Pte Ltd Hiring! Full Time PC Technician in Southeast (Singapore), Earn up to SGD 3,000 - Ricebowl
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Job Description
Responsibilities
Company Overview / Employee Value Proposition
Leapfroglobal is a local SME established in 2000. We own major IT hardware brands Armaggeddon, SonicGear, Alcatroz, Elysium and AudioBox. Our products are sold worldwide in over 20 countries. Join us on our journey of bringing homegrown brands to the international arena. To find out more, visit ************* for more information on our core business.
Job Summary
You will assemble and modify PCs, provide technical support to customers via phone and WhatsApp, manage PC components inventory, and perform quality control to ensure product reliability and customer satisfaction.
Responsibilities
Assemble and modify PCs to meet customer specifications and quality standards
Respond to technical questions from customers through phone and WhatsApp hotline to resolve issues effectively
Manage PC component inventory by performing storekeeping and stocktaking to maintain accurate records
Test and troubleshoot PCs to identify and fix hardware or software problems before delivery
Handle incoming calls and assist walk-in customers at the customer service centre with technical inquiries and support
Conduct follow-up calls to customers to resolve outstanding technical or service issues promptly
Perform Return Merchandise Authorization (RMA) and warranty servicing to process repairs and replacements efficiently
Carry out incoming and outgoing quality control (QC) checks to ensure product standards are met
Prepare daily and monthly technical and quality control reports to document performance and issues
Complete ad hoc tasks assigned by the technical department and General Manager to support team objectives
Required competencies and certifications
Practical electronic skills to assemble, test, and troubleshoot PC hardware components
PC assembly experience to build and modify computers accurately
Proficiency in MS Word and Excel to prepare reports and manage documentation
Good written and spoken English to communicate clearly with customers and team members
Minimum ITE/“N” Level or equivalent qualification
Preferred competencies and qualifications
Self-motivated attitude with willingness to learn and improve technical skills continuously
Leapfroglobal
is a local SME established in 2000. We own major IT hardware brands SonicGear, PowerLogic, Alcatroz, Armaggeddon, Elysium and AudioBox. Our products are sold worldwide in over 20 countries.
Join us on our journey of bringing homegrown brands to the international arena.
To find out more, visit
*************
for more information on our core business.
Leapfroglobal is a local SME established in 2000. We own major IT hardware brands Armaggeddon, SonicGear, Alcatroz, Elysium and AudioBox. Our products are sold worldwide in over 20 countries. Join us on our journey of bringing homegrown brands to the international arena. To find out more, visit ************* for more information on our core business.
Job Summary
You will assemble and modify PCs, provide technical support to customers via phone and WhatsApp, manage PC components inventory, and perform quality control to ensure product reliability and customer satisfaction.
Responsibilities
Assemble and modify PCs to meet customer specifications and quality standards
Respond to technical questions from customers through phone and WhatsApp hotline to resolve issues effectively
Manage PC component inventory by performing storekeeping and stocktaking to maintain accurate records
Test and troubleshoot PCs to identify and fix hardware or software problems before delivery
Handle incoming calls and assist walk-in customers at the customer service centre with technical inquiries and support
Conduct follow-up calls to customers to resolve outstanding technical or service issues promptly
Perform Return Merchandise Authorization (RMA) and warranty servicing to process repairs and replacements efficiently
Carry out incoming and outgoing quality control (QC) checks to ensure product standards are met
Prepare daily and monthly technical and quality control reports to document performance and issues
Complete ad hoc tasks assigned by the technical department and General Manager to support team objectives
Required competencies and certifications
Practical electronic skills to assemble, test, and troubleshoot PC hardware components
PC assembly experience to build and modify computers accurately
Proficiency in MS Word and Excel to prepare reports and manage documentation
Good written and spoken English to communicate clearly with customers and team members
Minimum ITE/“N” Level or equivalent qualification
Preferred competencies and qualifications
Self-motivated attitude with willingness to learn and improve technical skills continuously
Leapfroglobal
is a local SME established in 2000. We own major IT hardware brands SonicGear, PowerLogic, Alcatroz, Armaggeddon, Elysium and AudioBox. Our products are sold worldwide in over 20 countries.
Join us on our journey of bringing homegrown brands to the international arena.
To find out more, visit
*************
for more information on our core business.
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