Ming Heng Motor Hiring! Full Time Warranty Assistant in WP Kuala Lumpur - Ricebowl

If you are organized, detail-oriented and interested in cars, warranty claims and workshop operations, this could be the right opportunity for you!

REQUIREMENTS

• Minimum SKM / Diploma in Automotive, Business Administration or related field.

• Previous experience in automotive warranty, aftersales, service advisor, workshop or automotive administration is an advantage.

• Basic knowledge of cars, vehicle parts and repairs is preferred.

• Good attention to detail and organizational skills.

• Good communication and follow-up skills.

• Able to use Microsoft Office

• Good command of Bahasa Malaysia & English. Mandarin is an advantage.

• Positive attitude, responsible and willing to learn.

JOB RESPONSIBILITIES

• Assist in processing vehicle warranty claims and related documents.

• Check warranty claim forms, repair orders, invoices and supporting documents.

• Assist with warranty claim submission, approval and follow-up.

• Coordinate with Service Advisors, Technicians, Workshops and Suppliers.

• Update and maintain accurate warranty records and claim status.

• Follow up on pending warranty claims and repair cases.

• Assist in handling customer enquiries related to vehicle warranty and claims.

• Prepare warranty reports and documentation when required.

• Ensure warranty procedures follow company SOP and guidelines.

• Perform other administrative and aftersales duties assigned by management.

Like cars? Good at handling details? Ready to start your automotive career?

Apply now and grow with us!

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Performance Bonus
• Training Provided