- Outram Central Region (Singapore) Singapore
1-FINITY CONSULTING PTE. LTD. Hiring! Full Time CX Advisory Lead in Central Region (Singapore), Earn up to SGD 18,000 - Ricebowl
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Job Description
Responsibilities
Company Overview
The client is located in Singapore, specializing in advisory services in MarTech and CX Improvement across Southeast Asia. They partner with technology organizations to drive business growth through talent acquisition, strategy, and delivery excellence.
Job Summary
The CX Advisory Lead will own and grow the Southeast Asia advisory business in MarTech and CX Improvement, combining business development, offering development, delivery oversight, and account management in a hands-on leadership role.
Responsibilities
Own and achieve revenue targets for the Southeast Asia advisory practice
Identify, pursue, and close new business opportunities in MarTech and CX Improvement
Build and maintain a robust sales pipeline across existing and new client accounts
Develop and enhance advisory offerings anchored in Adobe MarTech and/or Salesforce CRM platforms and CX Improvement for Digital and Contact Centre channels
Monitor market trends, platform capabilities, and competitor positioning to keep offerings competitive and differentiated
Oversee delivery of advisory engagements to ensure quality, timeliness, and client satisfaction
Provide senior oversight and escalation support for multiple concurrent advisory projects
Collaborate with delivery teams to ensure consulting recommendations are practical and aligned with platform capabilities
Serve as the senior client relationship owner for key Southeast Asia accounts
Identify opportunities for account growth and cross-selling across MarTech and CX Improvement services
Build and maintain trusted advisor relationships with client stakeholders up to the C-suite level
Required competencies and certifications
10+ years of experience in CX/MarTech consulting or advisory with prior P&L or revenue ownership
Strong working knowledge of Adobe MarTech (e.g., Adobe Experience Platform, AEM, Adobe Analytics) and/or Salesforce CRM ecosystems
Proven track record of designing and delivering CX improvement programs across digital and contact centre channels
Demonstrated business development skills with ability to shape opportunities and close deals
Experience managing multi-disciplinary delivery teams and senior client relationships
Based in Singapore with willingness to travel across Southeast Asia
Ability to build and grow a practice area from the ground up with hands-on involvement while managing a personal utilization target
Other Information
Location: Singapore (regional coverage across Southeast Asia)
We are transforming...Over the past two and half years we have been working with some of the most exciting, big and small technology organisations helping them identify top talent to take their business forward or transform it to something new.
The journey is one that is never ending. Founders bring a company from 0 to 1 and from there on begins their journey into infinite possibilities. We are getting more focused on in technology, on Cloud, SaaS, Analytics or Security in both, the solutions and services domain. We want to take our core competency of talent acquisition and partner with you on one or more, permanent, long term or fixed-term, strategic hiring needs. We want to expand our support to market reach, diversity, solutions, advisory or even help you identify your next board member.
We have access to experts who can help you assess, strategise and execute on your go to market, cloud, analytics or security strategy. We believe in infinite possibilities that can come about because of the people we help connect to your organization, and want to partner with founders and leaders like you, in your journey from 1 to infinity.
The client is located in Singapore, specializing in advisory services in MarTech and CX Improvement across Southeast Asia. They partner with technology organizations to drive business growth through talent acquisition, strategy, and delivery excellence.
Job Summary
The CX Advisory Lead will own and grow the Southeast Asia advisory business in MarTech and CX Improvement, combining business development, offering development, delivery oversight, and account management in a hands-on leadership role.
Responsibilities
Own and achieve revenue targets for the Southeast Asia advisory practice
Identify, pursue, and close new business opportunities in MarTech and CX Improvement
Build and maintain a robust sales pipeline across existing and new client accounts
Develop and enhance advisory offerings anchored in Adobe MarTech and/or Salesforce CRM platforms and CX Improvement for Digital and Contact Centre channels
Monitor market trends, platform capabilities, and competitor positioning to keep offerings competitive and differentiated
Oversee delivery of advisory engagements to ensure quality, timeliness, and client satisfaction
Provide senior oversight and escalation support for multiple concurrent advisory projects
Collaborate with delivery teams to ensure consulting recommendations are practical and aligned with platform capabilities
Serve as the senior client relationship owner for key Southeast Asia accounts
Identify opportunities for account growth and cross-selling across MarTech and CX Improvement services
Build and maintain trusted advisor relationships with client stakeholders up to the C-suite level
Required competencies and certifications
10+ years of experience in CX/MarTech consulting or advisory with prior P&L or revenue ownership
Strong working knowledge of Adobe MarTech (e.g., Adobe Experience Platform, AEM, Adobe Analytics) and/or Salesforce CRM ecosystems
Proven track record of designing and delivering CX improvement programs across digital and contact centre channels
Demonstrated business development skills with ability to shape opportunities and close deals
Experience managing multi-disciplinary delivery teams and senior client relationships
Based in Singapore with willingness to travel across Southeast Asia
Ability to build and grow a practice area from the ground up with hands-on involvement while managing a personal utilization target
Other Information
Location: Singapore (regional coverage across Southeast Asia)
We are transforming...Over the past two and half years we have been working with some of the most exciting, big and small technology organisations helping them identify top talent to take their business forward or transform it to something new.
The journey is one that is never ending. Founders bring a company from 0 to 1 and from there on begins their journey into infinite possibilities. We are getting more focused on in technology, on Cloud, SaaS, Analytics or Security in both, the solutions and services domain. We want to take our core competency of talent acquisition and partner with you on one or more, permanent, long term or fixed-term, strategic hiring needs. We want to expand our support to market reach, diversity, solutions, advisory or even help you identify your next board member.
We have access to experts who can help you assess, strategise and execute on your go to market, cloud, analytics or security strategy. We believe in infinite possibilities that can come about because of the people we help connect to your organization, and want to partner with founders and leaders like you, in your journey from 1 to infinity.
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