TRINITY CONSULTING SERVICES PTE. LTD. Hiring! Full Time ServiceNow Solution Architect in Islandwide (Singapore), Earn up to SGD 8,000 - Ricebowl

·        8+ years ServiceNow implementation experience,with at least 3 full-lifecycle CSM implementations as Solution Architect

·        Strong hands-on expertise in Case Management,Flow Designer, Integration Hub, and SLA/OLA configuration

·        Demonstrated experience designing event-drivenintegrations with ERP/procurement platforms (SAP, Ivalua/AcuBuy-class systems,or equivalent) — no-manual-fallback, retry/error-handling patterns

·        Experience with contract lifecycle management(CLM) platform integration (RubiCon or equivalent) is a strong plus

·        CSA (Certified System Administrator) mandatory;CIS-CSM (Certified Implementation Specialist – Customer Service Management)strongly preferred

·        Proven ability to own client-facingarchitecture conversations, including defending design/effort decisions undercommercial pressure (BAFO-style negotiations)

·        Experience working in telecom, shared services,or GBS/BPO environments preferred