DBS Bank Hiring! Full Time SVP - ED - Workbench Program Lead, Legal - Compliance in Central Region (Singapore) - Ricebowl

BUSINESS FUNCTION

Group Legal and Compliance ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners along with upholding the values of trust and integrity for all our stakeholders.

Key Accountabilities

• Define and deliver program initiatives and achieve business outcomes across multiple Financial Crime domain areas as per established timeline
• Develop business cases and manage program financials within approved budget
• Prioritize program backlogs/requests by balancing regulatory, audit and business priorities, squad capacity, to ensure all committed timelines will be met
• Identify and mitigate risks and resolve issues arising from program execution using agile way of working
Effectively collaborate with cross-functional, cross-geography stakeholders, including regulators/auditors, and accurately communicate program progress and challenges

RESPONSIBILITIES

• Manage program and product roadmap, business case, and user requirements across Surveillance workbenches
• • Collaborate with business users to define user journeys and associated business processes, including use of agentic GenAI solutions
  • Conduct gap analysis between business requirements (including regulatory expectations) vis-a-vis solution landscape and platform strategy
  • Document detailed business requirements/epics/user stories by liaising with business users/business analysts including the acceptance criteria
  • Define program roadmap and prioritize program backlogs/requests by balancing regulatory, audit and business priorities, and squad capacity to ensure all committed timelines will be met
  • Evaluate solutions proposed by technology or analytics team/vendors for specific epics /user stories to ensure best practices are followed
  • Build business case and project recommendations as appropriate, to draw down the budget and set up financial tracking
  Conduct market research and analyse trends including RFP/setting up proof of concepts to ensure the product vision/roadmap is aligned with industry developments and our future needs
  

• Manage key stakeholders, including regulators/auditors, and business and technology leads
• • Manage and communicate effectively with domain leads at senior level and working level teams in a timely and clear manner
  Responsible for ensuring project steering committee meetings, platform governance, cross functional, and other periodic project meetings are effective and achieve objectives in a consistent manner
  

• Drive program execution and delivery
• • Monitor and ensure that program/project execute flawlessly, on schedule, and without compromising quality
  • Proactively identify and mitigate risks within the program
  • Resolve issues and conflicts within the program, projects and project management community and with other stakeholders, if necessary
  • Ensure resolution of issues at program or line level and escalate issues which cannot be resolved in a timely and accurate manner
  • Have oversight of major production issues or remediation or resolution of data gaps within the scope of program
  • Manage coordination across teams and other platforms by keeping transparency in the A / B / C type of work so that delivery can effectively be managed, including critical areas:
  • • Ensure project dependencies on other projects /platforms are on their roadmaps and resources will be available when your teams need them
    • Ensure work other teams need from your team/s are included and prioritised appropriately in your teams work backlog
    Highlight capability gaps to respective team/tribe/ function leads
    

• Oversee User Acceptance Tests and Implementation
• • Manage user acceptance tests, including execution of test cases as necessary, develop rollout plan and oversee implementation/live-verification activities
  • Conduct end user training where necessary
  • Ensure smooth rollout of projects, complete pre and post-implementation activities in close coordination with scrum master
  Work closely with Technology/Operations/Business teams to resolve any implementation issues and any post-implementation stabilisation work
  

• Change management
• • Adopt agile methodology across squads in the program and implement any DBS Platform Transformation milestones
  • Ensure utilization of standards and practices across all projects
  Work with business and support unit users to drive changes to facilitate successful implementation and faster realization of benefits
  

REQUIREMENTS

• Minimum 12 years of experience managing projects/products in the financial industry, regulatory compliance and/or financial crime prevention domain
• Minimum educational qualification of degree holder in any related field
• At least 3 years of experience in Agile project management/software development including partnering with Technology and Business users to deliver the outcomes
• Experience in engaging with regulators, auditors, senior stakeholders and solution providers/vendors, showcasing solid relationship-building, conflict resolution and negotiation skills
• Solid knowledge of Workbench and workflow Program delivery , and any working experience in surveillance workbenches is a plus
• Experience and/or knowledge in agentic/ GenAI solution implementation and prompt engineering will be an asset
• Excellent communication, presentation, and organization skills; can be relied upon to make concise decisions
• Ability to multi-task with excellent analytical, problem-solving, and planning skills
• Ability to own and be hands on in the management of tasks
• Strong interpersonal skills including mentoring, coaching, and collaborating with different teams/team members
• Ability to deal with people at all levels and work well in a fast-paced/high-energy environment by managing individual workloads
• Self-motivated with positive and can-do attitude; comfortable in situations where things are ambiguous/fluid or priorities can be changing
• Proven track record of leading projects to meet stipulated timelines with expected outcomes and quality. Work in transformation programs will be an asset
• Strong background in business analysis and/or root cause analysis, ideally in the Financial Services industry/Retail Banking
• Excellent skills in Microsoft Office and Project Management tools (e.g. Jira, Confluence)
• Project Management and/or Business Analyst certification is preferred

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