- 3 SHENTON WAY Central Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Architect and develop custom CRM solutions using CRM SDK, C#, and .Net
Having very good understanding on Mailbox set up and Server Side Synchronization.
Very good exposure to CRM Security Roles and Team setup.
Having deep knowledge on CRM Asynchronous Process, Workflow, Plugins and able to troubleshoot CRM servers if required.
Provide technical guidance to team members
Testing configuration against final requirements:
Preparing the training itinerary and materials and delivering training to end users
Executing cutover procedures at MS Dynamics CRM deployment as identified by your manager
Assisting with the preparation of the project status report, project timeline and project budget
Providing go live and post-implementation support
Participate in requirements gathering sessions to validate business cases, gather and document business and functional objectives. Build prototypes if required
Design, build, and maintain efficient, reusable, and reliable code
Ensure the best possible performance, quality, and responsiveness of applications
Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
Maintain code quality and version
Validate system performance by developing and conducting test scripts; completing bug fixes
Conduct training programs to provide technical knowledge and functional knowledge to the participants when requested
Manage customer relationship through answering questions, resolving concerns and issues
Manage service delivery as per the SLA (Service Level Agreement) with the customers
Requirements:
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