- Singapore
Working Location
Job Description
Responsibilities
We are seeking a hands-on Business Technology Engineer to support business teams in adopting AI, automation, analytics, and digital workflow solutions. This role sits within the transformation team and works closely with assigned departments to understand business processes, identify improvement opportunities, and translate operational needs into practical technology-enabled solutions. The successful candidate will help design dashboards, automate repetitive work, analyse data, document requirements, and support the rollout of AI-enabled tools that improve productivity, customer experience, and decision-making.
Key Responsibilities
· Partner with assigned business departments to understand workflows, pain points, user needs, and opportunities for process improvement.
· Translate business requirements into clear documentation, including process maps, user stories, functional specifications, solution flows, and acceptance criteria.
· Design, build, test, and deploy automation solutions using low-code/no-code platforms, workflow tools, scripting, APIs, and other appropriate technologies.
· Identify repetitive manual processes and recommend practical AI, automation, or system-integration solutions that improve efficiency and reduce operational effort.
· Develop interactive dashboards, self-service analytics, KPI trackers, and management reports using Power BI, Power Pivot, Excel, or equivalent tools.
· Collect, clean, validate, and analyse data from business systems to generate insights that support decision-making and performance monitoring.
· Support the development and deployment of AI-enabled solutions, including prompt-based tools, intelligent assistants, predictive models, and workflow automation.
· Work with IT colleagues to ensure solutions follow security, data governance, integration, and application development best practices.
· Provide training, user support, and knowledge transfer to promote adoption of dashboards, automation tools, and AI-driven solutions.
· Track delivery progress, capture realised benefits, and continuously improve solutions based on user feedback and business outcomes.
Requirement
Preferred Qualifications
Key Attributes
Important Information
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