Lufthansa Cargo Hiring! Full Time Operations Agent in Hong Kong - Ricebowl

What you'll do:

• Plan aircraft load distribution and cargo loading in accordance with applicable regulations and Ground Operations Manual (GOM) requirements
• Prepare flight, customs, load, and Notification to Captain (NOTOC) documentation and operational messages

• Coordinate and monitor Ground Handling Agents (GHA), suppliers, cargo handling, loading/unloading, and station activities
• Inspect Unit Load Devices (ULDs) and monitor ramp safety, cleanliness, equipment, staffing and operational readiness
• Ensure compliance with safety, security, quality, and service standards and report irregularities and incidents
• Maintain operational and statistical data and complete post-flight activities
• Provide crew support, including briefings, catering and hotel arrangements
• Support GHA supervision, manpower planning, performance monitoring, training and corrective actions
• Perform Load Master, surveillance, cargo handling, and other operational duties as assigned
• Collaborate closely with Management, Cargo Operations, warehouse teams, crew and operational stakeholders

The ideal candidate should meet the following requirements:

• University degree or equivalent higher education qualification; alternatively, a high school diploma with 3–6 years of relevant professional experience, preferably in air freight handling, cargo operations, or a related aviation environment
• Must be willing to work in shifts and from the onsite location
• Good command of written and spoken English
• Good knowledge of local customs regulations and relevant cargo-handling procedures
• Good computer literacy and proficiency in standard computer applications
• Must possess a valid driving license

Please note you must currently be eligible to work and remain indefinitely without any restrictions in Hong Kong.