- Islandwide (Singapore) Singapore

Working Location
Job Description
Responsibilities
Key Responsibilities
Provide technical support and troubleshoot hardware, software, network and application issues.
Monitor and maintain IT infrastructure to ensure system availability and reliability.
Perform routine system checks, maintenance and troubleshooting.
Manage printing operations and resolve printer-related issues.
Support report generation, formatting and distribution.
Assist in developing and maintaining internal systems and reporting processes.
Conduct system testing and support software updates and implementations.
Monitor system performance and prepare operational reports.
Support IT security compliance and identify potential system vulnerabilities.
Participate in IT projects, including system upgrades, migrations, BCP/DR testing and rollouts.
Work with internal teams to improve IT support and operational efficiency.
Requirements
Diploma in IT, Computer Science or a related discipline.
2–4 years of experience in IT support, infrastructure or systems administration.
Good knowledge of Windows OS, hardware, software and network troubleshooting.
Familiarity with printer management, system maintenance and reporting tools.
Exposure to system testing, software implementation and IT project support.
Basic understanding of IT security, BCP and disaster recovery.
Strong troubleshooting, communication and problem-solving skills.
23C1935
R1105492
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