- Damansara Jaya Selangor Malaysia
Working Location
Job Description
Responsibilities
*Customer Service -Live Support*
Working days : 5 days
Nature of Business: Established financial planning company
Location : Damansara Perdana
-Responds to live chats professionally, answer customers' enquiries & screening the potential leads
-Acquire detailed knowledge and understand the operation to resolve customer issue and promote good customer experience.
-Handle & follow up the customer complaints & enquiries, to provide appropriate solutions and alternatives within the time limits
-Support any other ad hoc or administrative duties as assigned related to customer service from time to time.
Ensure customer satisfaction and provide professional customer support.
Job Requirement
Minimum of 1-year experience in any customer service industry, preferable in a virtual environment.
Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
Pay: RM2,200.00 - RM2,800.00 per month
Work Location: In person
Important Information
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